Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“Good delivery”

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Posted 6 months ago

“Extremely satisfied with my experience buying from gym direct. Postage was fast and products are of high quality.”

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Posted 6 months ago

“Arrived very fast”

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Posted 6 months ago

“Easy fast delivery.”

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Posted 6 months ago

“Easy purchase, friendly staff in pick up, will use again.”

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Posted 6 months ago

“Great product”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Great product”

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Posted 7 months ago

“Excellent service and great prices. The only place I will buy gym equipment from!”

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Posted 7 months ago

“I never ordered from you. I don't know how you ever found my name. If you mistakenly believe I ordered from you I implore you to investigate the purchase. I'm also very concerned about how you know my name when I have never, I repeat never, ordered from you or ever even heard of you.”

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Posted 7 months ago

Hi Max, Thank you for bringing this to our attention. We completely understand your concern and take your privacy and security very seriously. We located a purchase made under your Gmail address for Morgan cotton inner gloves on 23rd May 2025. If this wasn’t you, it’s possible that someone may have mistakenly used your email during checkout. We’d be happy to investigate this further and ensure your personal information is protected. Please reach out to us at 1300 488 866 so we can verify the details securely and take any necessary action. Your trust is important to us, and we’re here to help resolve this quickly. – The Gym Direct Team

Posted 7 months ago

“Fantastic service with attentive staff.”

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Posted 7 months ago

“Great communication and product. Quick delivery, a pleasure to deal with. Highly recommend.”

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Posted 7 months ago

“We recently purchased some trradmills and ski ergs from Gym Direct. Our members are excited with the new cardio options we can now offer. We are really happy with the quality of the equipment and the delivery time was really quick. The sales/admin team were fantastic to deal with and answered all of my emails quickly.”

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Posted 7 months ago

“The kick shields are great, excellent service and fast delivery.”

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Posted 7 months ago

“Great product, very quick delivery, clear and simple process.”

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Posted 7 months ago

“The experience with Gym Direct was excellent, butttt, the experience with Direct Freight was abysmal.”

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Posted 7 months ago

“Great service. Fast, cheap shipping and quality products. Will be back for more. Highly recommended”

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Posted 7 months ago

“Received my products in perfect condition, good quality. Will definitely buy again. Due to heavy wait of the boxes they were pretty much torn.”

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Posted 7 months ago

“Awesome customer service and very knowledgeable on product information.”

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Posted 7 months ago

“I've ordered a fair few things from you guy's and they're great products, my daughter is enjoying her gear, Gloves pads etc and husband love's he's head gear and gloves too Only 1 product took a few weeks to get here but all the rest has been here in a week, great service and awesome customer service, thankyou guy's so very much and we'll definitely be ordering more gear as needed”

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Posted 7 months ago

Gym Direct is rated 4.4 based on 1,847 reviews