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Gym Direct Reviews

4.4 Rating 1,898 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,898 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Gym Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Great value flooring,speedy delivery,would deal with again. Thank you.”
Helpful Report
Posted 1 year ago
“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”
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Posted 1 year ago
“Fast efficient delivery with great product. Thanks gym direct team.”
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Posted 1 year ago
“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”
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Posted 1 year ago
“Gym mats arrived promptly seem good quality but they don't measure what they say they do, they are 99cm not 100cm normally it may not matter but I built my gym to accommodate mats that measure 100cm, over 10 meters this has put my floor out. I'm not really happy about this.”
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Posted 1 year ago
“Products were as described and slide really well on the sled track. Delivery of products took longer than expected.”
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Posted 1 year ago
“Easy and quick”
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Posted 1 year ago
“Well worth the money. This stepper is of excellent quality, its sturdy and works really well giving me a genuine hard work out. Control panel clear to see and mechanisms run smoothly. It's not bulky and can be moved without much effort, also the instructions were easy to understand and assemble.”
Gym Direct 5 star review on 13th July 2025
Helpful Report
Posted 1 year ago
“Ordered a pair of 25kg dumbbells. They were a good price and quality and arrived quickly.”
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Posted 1 year ago
“Great products and fast delivery.”
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Posted 1 year ago
“I was super impressed by the customer service I received. First class advice on what product would best suit my needs.”
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Posted 1 year ago
“You sent the wrong product then didn't reply to any of my contacts efforts to rectify the problem. You have picked up the wrong product sent to me but I'm yet to see the correct product or even receive an expected timeline for fixing the stuff up.”
Helpful Report
Posted 1 year ago
“These PVC kettlebells are fantastic. Really good. Great for home use (especially if you have wooden floorboards). I received great service when I picked up my order. Staff were very friendly and courteous. I will definitely be buying from Gym Direct again.”
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Posted 1 year ago
“Friendly and helpful service at a good price, thank you”
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Posted 1 year ago
“Easy site to navigate, quick delivery.”
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Posted 1 year ago
“Purchased a 2" inch barbell adapter and 2" inch quick lock clamps. The service was quick and efficient, with constant updates of my order. One of the adapters were missing the nut screw, I emailed sales, within 2 days had a notification they had shipped out an item, which was the replacement nut screw. Quick turn around resolution.”
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Posted 1 year ago
“the item was as described and arrived on time”
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Posted 1 year ago
“Great price, value and quality as usual.”
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Posted 1 year ago
“Good quality”
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Posted 1 year ago
“Great service. Really happy with the product. Highly recommend.”
Helpful Report
Posted 1 year ago
Gym Direct is rated 4.4 based on 1,898 reviews