Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,898 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“I never ordered from you. I don't know how you ever found my name. If you mistakenly believe I ordered from you I implore you to investigate the purchase. I'm also very concerned about how you know my name when I have never, I repeat never, ordered from you or ever even heard of you.”

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Posted 1 year ago

Hi Max, Thank you for bringing this to our attention. We completely understand your concern and take your privacy and security very seriously. We located a purchase made under your Gmail address for Morgan cotton inner gloves on 23rd May 2025. If this wasn’t you, it’s possible that someone may have mistakenly used your email during checkout. We’d be happy to investigate this further and ensure your personal information is protected. Please reach out to us at 1300 488 866 so we can verify the details securely and take any necessary action. Your trust is important to us, and we’re here to help resolve this quickly. – The Gym Direct Team

Posted 1 year ago

“Fantastic service with attentive staff.”

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Posted 1 year ago

“Great communication and product. Quick delivery, a pleasure to deal with. Highly recommend.”

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Posted 1 year ago

“We recently purchased some trradmills and ski ergs from Gym Direct. Our members are excited with the new cardio options we can now offer. We are really happy with the quality of the equipment and the delivery time was really quick. The sales/admin team were fantastic to deal with and answered all of my emails quickly.”

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Posted 1 year ago

“The kick shields are great, excellent service and fast delivery.”

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Posted 1 year ago

“Great product, very quick delivery, clear and simple process.”

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Posted 1 year ago

“The experience with Gym Direct was excellent, butttt, the experience with Direct Freight was abysmal.”

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Posted 1 year ago

“Great service. Fast, cheap shipping and quality products. Will be back for more. Highly recommended”

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Posted 1 year ago

“Received my products in perfect condition, good quality. Will definitely buy again. Due to heavy wait of the boxes they were pretty much torn.”

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Posted 1 year ago

“Awesome customer service and very knowledgeable on product information.”

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Posted 1 year ago

“I've ordered a fair few things from you guy's and they're great products, my daughter is enjoying her gear, Gloves pads etc and husband love's he's head gear and gloves too Only 1 product took a few weeks to get here but all the rest has been here in a week, great service and awesome customer service, thankyou guy's so very much and we'll definitely be ordering more gear as needed”

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Posted 1 year ago

“I bought the core trainer and love it. It was delivered within a few days and used it straight away. Great product!!!”

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Posted 1 year ago

“Very impressed with the leg machine very solid bit of equipment”

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Posted 1 year ago

“I needed my order quickly and it arrived so fast! Great communication too. thank you!”

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Posted 1 year ago

“Ordered my prone row in early January which it said it was in stock and could ship. It only just arrived in late May, the wrong colour (grey instead of black) and no instructions in the kit. I also had to keep chasing them for an eta. The quality of the product is good though”

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Posted 1 year ago

“A great experience from website”

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Posted 1 year ago

“My order was processed really fast and efficiently, with constant communication and updates on the status of my order. Product arrived , was securely packed and I am very happy with my resistance bands/loops.”

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Posted 1 year ago

“Good communication and updates via text when machine was delayed from whole-seller.”

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Posted 1 year ago

“Excellent service and very helpful. Some stock was not avail for pick up but they organised delivery foc which was really quick. Thank you very much. Highly recommended.”

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Posted 1 year ago

“I purchased some gym equipment to help recover from an injury. The website is very easy to use. I was surprised how quickly the equipment arrived as I live in a regional area not a Sydney suburb. Many thanks.”

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Posted 1 year ago

Gym Direct is rated 4.4 based on 1,898 reviews