Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,898 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently made a purchase from Gym Direct and the customer service was quick and easy .”

Helpful Report

Posted 1 year ago

“I have not received my products yet, so this review email is a bit premature. I've contacted you in regards to the points I have accrued with my purchases so that I could make another, but I've received no reply nor have I received any communication about when my products will arrive, so at the moment my customer satisfaction is not very good.”

Helpful Report

Posted 1 year ago

“Great experience. Communication was fantastic. Good quality items. Exactly as described. Fast Postage.”

Helpful Report

Posted 1 year ago

“2 weeks and we have not received the equipment and has zero updates on the location. It was a a facility an hour away then disappeared without a single update. We also never received an estimated delivery time when it order was originally sent. Apart from the shipping problems my partner has ordered from you before and received his weight plates within the week and they have been AMAZING. 4 years old now and still like new despite being thrown about the home gym”

Helpful Report

Posted 1 year ago

“Fast delivery and quality steel”

Helpful Report

Posted 1 year ago

“I recently purchased a leg curl extension machine from Gym Direct, and after using it for the past week, I’ve noticed a tremendous improvement in both my leg strength and knee condition. Despite trying physiotherapy and various other exercises in the past, this machine has made a significant difference—reducing pain and boosting strength. I highly recommend it to anyone dealing with knee pain or looking to improve leg strength.”

Helpful Report

Posted 1 year ago

“Fast delivery. Excellent product. *****”

Helpful Report

Posted 1 year ago

“Great product quality, good pricing and shipping price reasonable”

Helpful Report

Posted 1 year ago

“👍🏽”

Helpful Report

Posted 1 year ago

“Competitive pricing, fast delivery, great products as described, and great costumer service - Ryan was very helpful :)”

Helpful Report

Posted 1 year ago

“I'm having trouble putting it together on my own. Need more than 1 person to align it.”

Helpful Report

Posted 1 year ago

“Gym direct has been the best place for me to set up my home gym. I now have an area that I can comfortably train in, without the need to travel!”

Gym Direct 5 star review on 13th April 2025

Helpful Report

Posted 1 year ago

“Great place to order online very helpful staff”

Helpful Report

Posted 1 year ago

“Items all arrived in good condition and on a timely basis. Products are as what advertised and of good quality. Ryan from customer service was extremely helpful and friendly.”

Helpful Report

Posted 1 year ago

“I ordered the Muscle-Motion Power Rack on line with some J-Hooks & Spotter bars, Dip Bars etc. I was aprehensive ordering this stuff sight unseen but gotta say: I was very happy with the prompt service & delivery & the packaging was great and everything arived as ordered, no damage. The rack went together well and the quality is better than I expected, I'm very impressed & would easily recommend Gym-Direct in future”

Gym Direct 5 star review on 7th April 2025

Helpful Report

Posted 1 year ago

“Fast delivery, good quality”

Helpful Report

Posted 1 year ago

“solid products. literally. hex dumbells are like that. and im stoked to get it delivered. off the charts convenient.”

Helpful Report

Posted 1 year ago

“Website is easy to use. I especially appreciate the accurate "in stock" or "sold out" status on the items. I get really sick of ordering goods only to be told a day or two later they are sold out. Drop shipping at its worst. No dramas like that at Gym Direct. Staff are very helpful and quick to respond to enquiries via message and telephone. Goods were dispatched quickly, arrived fast. There was a manufacturing defect, but Gym Direct had a replacement part to me in two days. Can't ask for more than that.”

Helpful Report

Posted 1 year ago

“Awesome products, great price, really friendly staff that are always there to help. Super fast shipping. I would highly recommend gym direct for all you fitness needs”

Gym Direct 5 star review on 28th March 2025

Helpful Report

Posted 1 year ago

“Tablet holder. Quick delivery and easy transaction.”

Helpful Report

Posted 1 year ago

Gym Direct is rated 4.4 based on 1,898 reviews