Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,890 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my purchase. Bumper plates have a really offensive rubber smell which will take some ventilating but price and shipping were great and quality of equipment is good.”

Helpful Report

Posted 6 months ago

“Been using Gym direct for twenty years love your service”

Helpful Report

Posted 6 months ago

“Great help from Harry and quick delivery of my barbell”

Helpful Report

Posted 6 months ago

“Great service for great products. Very happy with buying from gym direct. Fast delivery that doesn't cost an arm and a leg . Highly recommend buying from gym direct 👌”

Helpful Report

Posted 6 months ago

“Good price and product. Also they kept me informed of how my order was tracking.”

Helpful Report

Posted 6 months ago

“Every piece of equipment ive purchased from gym direct has been really good. Can not recommend them enough!”

Helpful Report

Posted 6 months ago

“Product was delivered very quickly and it was as advertised”

Helpful Report

Posted 6 months ago

“Very helpful company. Tries to find solutions. Excellent products.”

Helpful Report

Posted 6 months ago

“Awesome customer service and great knowledge of all products.”

Helpful Report

Posted 7 months ago

“The team at gym direct are very easy to work with and they sell quality equipment, very happy with my purchases and will definalty buy from again.”

Helpful Report

Posted 7 months ago

“The team at Gym Direct were very helpful in sourcing a piece of equipment for me. They have a great range and service is second to none. They make things as easy as they should be - will deal with again!”

Helpful Report

Posted 7 months ago

“I bought a 51kg bar bell set the bar you sent was 1inch and the plate were 2inch never going to work . I rang 9am Monday morning spoke to one of your reps told him what had happened. He was rude and hung up on me . So I will not recommend you or use your service again”

Helpful Report

Posted 7 months ago

“Very poor customer service/communication.”

Helpful Report

Posted 7 months ago

“Fast postage and response and I love the product. Even better than I thought it would be. Thank you!”

Helpful Report

Posted 7 months ago

“Prompt delivery with informative tracking Plastic body of upright bike had sustained a few cracks during shipment, which required repair, but hopefully won't adversely affect function.”

Helpful Report

Posted 7 months ago

“Aaron from Gym Direct was extremely helpful when I was choosing a bike and the communication each step of the way with the delivery was excellent. My bike was delivered to the door on the day that it was scheduled to arrive - I could not be happier with the service I received.”

Helpful Report

Posted 7 months ago

“Highly recommend using the tricep bar makes your triceps burn”

Helpful Report

Posted 7 months ago

“Placed and paid for the order - clearly you didn't have the stock to fill it - 3 items ordered still waiting for the last item - ;poor communication. Recieving emails like this when you haven't finished the deliver - I have already had to ask YOU where the order is and was told it was on back order - no idea when it will arrive. But I'm only the customer...”

Helpful Report

Posted 7 months ago

“Really good quality weights, will buy more when going up in weights.”

Helpful Report

Posted 7 months ago

“Hi - the order hasnt arrived and was shipped almost a month ago.”

Helpful Report

Posted 7 months ago

Gym Direct is rated 4.4 based on 1,890 reviews