Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction.”

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Posted 1 month ago

Hey Jammar, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 1 month ago

“Prices cheap as for a top quality brands,shipping fees are very reasonable and very fast Im very suprised with all this positive experience for a first time shopping with a random company i just found through google search And also communication is excellent and very responsive,you ask something in a minute or so you get respond Brand new well known brand dumbells are cheaper than facebook marketplace(used dumbells) which i was looking for more than a month, Im glad i found you guys i complete my set of dumbells Thanks again and hope to do business with you guys again”

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Posted 1 month ago

Hey Ozgur, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 1 month ago

“Great value for money gym equipment.”

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Posted 1 month ago

“We ordered gym equipment for home use and the service couldn;t have been better. Thanks Guys”

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Posted 1 month ago

Hey John, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 1 month ago

“The dumbbell rack hasn’t been delivered, and I’ve already called and sent two emails, but received no reply. I called last week and was told it would be sent this week, yet I still haven’t heard anything. This is the worst service. I’ll never use this company again.”

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Posted 2 months ago

We’re sorry for the delay and any frustration caused. The P606 dumbbell rack was on back order, and we did reply to your email with an update regarding this. The rack is back in stock today (11th Nov) and will be dispatched tomorrow, with delivery expected by Friday, 14th Nov at the latest. If you have any questions or need assistance with future orders, please don’t hesitate to reach out to us. Thank you for your patience. We appreciate your understanding.

Posted 2 months ago

“All products in ordered were great! Exactly what I wanted.”

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Posted 2 months ago

Hey Leanne, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 1 month ago

“Excellent product, wear it regularly for training”

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Posted 2 months ago

Hi Greg, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 1 month ago

“Gym Direct, OK Courier Transport Absolutely A bunch of Morons. Finally Delivered on the 4th attempt. Delivery address on Order was correct, Package label Street spelt wrong. Barry”

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Posted 2 months ago

“Easy transaction. Fast processing and delivery. Great clear communication. Product as advertised. Well done Gym Direct.”

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Posted 2 months ago

“I didn’t receive my purchase.”

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Posted 2 months ago

“The purchasing was easy, economical and very quick delivery.”

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Posted 2 months ago

“Great service and products thank you!”

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Posted 2 months ago

“Gym Direct are the best!! I have set up a full home gym with their equipment. Their service, prices and quality are unmatched. I highly recommend Gym Direct!!”

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Posted 2 months ago

“The product got damaged during delivery. But gym direct react fast and send me new one of the damage part. Good service!”

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Posted 2 months ago

“I don't need to make a big statement; I am happy with what I purchased and delivery was excellent. Thank you guys.”

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Posted 2 months ago

“The Muscle Motion squat stand was delivered promptly and was in good condition It was easy to assemble. The only problem was a plastic bush was missing but Gym Direct promise to get the part asap. It doesn't stop us from using it. In general I am very happy with the service provided by Gym Direct.”

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Posted 2 months ago

“Great service thank you”

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Posted 2 months ago

“Purchase was so smooth and product exactly as expected. Customer service is perfect and delivery rates are a bonus.”

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Posted 2 months ago

“Quick reliable”

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Posted 2 months ago

“the place to build your home gym”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,847 reviews