Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,859 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery Helpful advice”

Helpful Report

Posted 3 months ago

Hi Sam, Thank you for the great feedback. We’re glad to hear delivery was fast and that the advice you received was helpful. Thanks for choosing Gym Direct. #GDTeam

Posted 2 months ago

“Very happy with the delivery time and products!”

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Posted 3 months ago

Hi there, Thank you for your feedback. We’re happy to hear you were pleased with the delivery time and the products. Thanks for choosing Gym Direct. #GDTeam

Posted 2 months ago

“It was told to have shipment ready in 2 days (48Hrs) but shipped after 7+ days. Price was reasonable. Quality of the Multi Bench is average.”

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Posted 3 months ago

“Great piece of equipment for the price, very happy.”

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Posted 3 months ago

Hey Jarrod, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon!

Posted 3 months ago

“Pretty good”

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Posted 3 months ago

Hey Mike, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“slow delivery”

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Posted 3 months ago

“Awesome service easy to deal with and great products. Delivered on time. I do recommend 👍”

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Posted 3 months ago

Hey Andimo, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Fantastic. Quality products. Quick delivery”

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Posted 3 months ago

Hey Peta, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“I don't usually write reviews but these guys have done awesome by me with the product and delivery. Express delivery and 4 clamps with my barbell!”

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Posted 3 months ago

“Gym arrived in damaged condition, torn boxes and paint chip damage on the frame of the gym, it appeared that some of the cartons had been open and taped back up.”

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Posted 3 months ago

“Shipping wasn't the fastest but was okay. I haven't used or opened the packages as yet. They were packaged very unprofessionally and only just made it here in one piece. This needs dramatically improved.”

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Posted 3 months ago

“Very quick delivery and awesome after sales service 👍”

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Posted 3 months ago

Hey Terry, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Smooth transaction.”

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Posted 4 months ago

Hey Jammar, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Prices cheap as for a top quality brands,shipping fees are very reasonable and very fast Im very suprised with all this positive experience for a first time shopping with a random company i just found through google search And also communication is excellent and very responsive,you ask something in a minute or so you get respond Brand new well known brand dumbells are cheaper than facebook marketplace(used dumbells) which i was looking for more than a month, Im glad i found you guys i complete my set of dumbells Thanks again and hope to do business with you guys again”

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Posted 4 months ago

Hey Ozgur, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Great value for money gym equipment.”

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Posted 4 months ago

“We ordered gym equipment for home use and the service couldn;t have been better. Thanks Guys”

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Posted 4 months ago

Hey John, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“The dumbbell rack hasn’t been delivered, and I’ve already called and sent two emails, but received no reply. I called last week and was told it would be sent this week, yet I still haven’t heard anything. This is the worst service. I’ll never use this company again.”

Helpful Report

Posted 4 months ago

We’re sorry for the delay and any frustration caused. The P606 dumbbell rack was on back order, and we did reply to your email with an update regarding this. The rack is back in stock today (11th Nov) and will be dispatched tomorrow, with delivery expected by Friday, 14th Nov at the latest. If you have any questions or need assistance with future orders, please don’t hesitate to reach out to us. Thank you for your patience. We appreciate your understanding.

Posted 4 months ago

“All products in ordered were great! Exactly what I wanted.”

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Posted 4 months ago

Hey Leanne, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Excellent product, wear it regularly for training”

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Posted 4 months ago

Hi Greg, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your support. We look forward to serving you again soon

Posted 3 months ago

“Gym Direct, OK Courier Transport Absolutely A bunch of Morons. Finally Delivered on the 4th attempt. Delivery address on Order was correct, Package label Street spelt wrong. Barry”

Helpful Report

Posted 4 months ago

Gym Direct is rated 4.4 based on 1,859 reviews