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Gym Direct Reviews

4.4 Rating 1,590 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,590 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!
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Posted 1 month ago
Good product, Good price, Great communication and service. Thank you
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Posted 1 month ago
Excellent Thank you!
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Posted 1 month ago
Very helpful staff and super high quality mat
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Posted 1 month ago
Initial customer service great. Wonderful interaction. Then nothing for weeks. Only being spammed promo emails daily. Then my chasing up progress gets a waved off. Then I have to get shitty 2 weeks after and only THEN after every excuse in the book suddenly its on a truck next day. THEN it sits with the courier for another day because you stipulate they must ring us first. But you don't give them a number. And you don't answer them when they call. I'm curious how do you think you went. Is this just a daily thing for you and the norm? I was so looking forward to ordering the rest of the gym equipment to kit out our garage gym but how could I possibly go through you guys again knowing how the Initial purchase went? It really cheapened the first interaction and the excitement of it all. The dumbells are good though. So well done on that.
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Posted 1 month ago
Staff members very helpful.
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
Fast delivery. Weight bench ordered, strong and well put together.
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Posted 1 month ago
We ordered a smith machine with high/low pullies,weights and an incline/decline bench back in July and we could honestly not be happier! It has been an awesome set-up for our home gym! Very quick delivery! We did have a bit of a whoops with a set of weights that's went missing for a bit but Gym Direct was very professional about it and it got sorted.
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Posted 1 month ago
Awesome service
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Posted 1 month ago
Great service, great weight rack and fast delivery. Very happy with my purchase
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Posted 1 month ago
Bought some flooring online. Was ready to be picked up the next day and took around 5 minutes when I arrived. Quick and professional service.
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Posted 1 month ago
Gym Direct’s service and communication was top notch. The equipment I received was very good quality. I’ll definitely be using Gym Direct again. Thanks
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Posted 1 month ago
Delivery was fast, happy with the equipment, a positive experience.
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Posted 1 month ago
Good quality equipment and quick shipping. Would buy more equipment when needed.
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Posted 1 month ago
The wall mounted dual pulley tower is pretty well built for the price, also very versatile in training. Only issue I have is thr pulleys and guide rods are creating a lot of drag and aren't as smooth as I thought.
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Posted 1 month ago
Leg Extension great valve for money easy to assemble and works well. Delivered 3 days after ordering.
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Posted 1 month ago
well described product, delivery was responsive, and at a good price thank you
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Posted 2 months ago
Very happy with my purchase from Gym direct. Great customer service. Equipment is really good quality
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Posted 2 months ago
Love the ease of the ordering online process, and the quick delivery thereafter. Communication is very effective with up-to-date alerts.
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Posted 2 months ago
Gym Direct is rated 4.4 based on 1,590 reviews