Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,792 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great stuff”

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Posted 1 month ago

“Friendly, informative and good range I products”

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Posted 1 month ago

“I ordered a smith machine and some weights. I've only received the weights and not the smith machine. So am still awaiting rest of order, otherwise expecting compensation or a refund. Thankyou Luke cutler Lukangws@gmail.com 0457 029 703”

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Posted 1 month ago

“Gym Direct I cannot recommend enough! Fast response, always helped with information and fast delivery with no issues. Very happy and would be using again in the future.”

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Posted 1 month ago

“Great service, very responsive to emails, professionally packaged.”

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Posted 1 month ago

“Customer service was excellent - very prompt responses. My exercise bike is perfect for me and whisper quiet.”

Gym Direct 5 star review on 8th August 2025

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Posted 1 month ago

“Great quality product with ultrafast delivery”

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Posted 1 month ago

“Excellent product”

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Posted 1 month ago

“Order a product then get told, ahhhh it’s 4 weeks away….: I’ll take my product and not order from you again.”

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Posted 1 month ago

“Arrived quickly, equipment is exactly as shown and really good quality, would definitely recommend.”

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Posted 1 month ago

“Good prices & helpfull staff”

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Posted 1 month ago

“It was great tq”

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Posted 1 month ago

“Product exactly as described and freight prompt - Thankyou”

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Posted 1 month ago

“Good customer experience from purchase through to delivery. Great product. Five stars.”

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Posted 1 month ago

“Great value flooring,speedy delivery,would deal with again. Thank you.”

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Posted 1 month ago

“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”

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Posted 1 month ago

“Fast efficient delivery with great product. Thanks gym direct team.”

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Posted 1 month ago

“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”

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Posted 1 month ago

“Gym mats arrived promptly seem good quality but they don't measure what they say they do, they are 99cm not 100cm normally it may not matter but I built my gym to accommodate mats that measure 100cm, over 10 meters this has put my floor out. I'm not really happy about this.”

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Posted 2 months ago

“Products were as described and slide really well on the sled track. Delivery of products took longer than expected.”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,792 reviews