Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,816 Reviews

85 %

of reviewers recommend Gym Direct

4.4

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th October 2025

Mo Naa****

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

146

Anonymous

Anonymous // 01/01/2019

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“well when we got are Smith Machine there wear alot of packages we wear scatching are heads but when we opend the boxes we where amaxed how well it all fitted together every thing was marked and all the nuts and bolts it was great in all we put it together in about 6 hours.And i could not beleave how good all the parts wear made i am glad we bought it Thank you”

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Posted 1 month ago

“Very patient on the phone, great product knowledge, organized my order perfectly and got it to me super quickly. Highly recommend.”

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Posted 1 month ago

“Second time dealing with Fym Direct - very happy with the service and product. Sam is great to deal with. Recommend then highly - will use them again.”

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Posted 1 month ago

“Excellent price and quality. I picked up in person and received excellent customer service.”

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Posted 1 month ago

“The instruments need a gold star review for the quality for the price. Everything looks amazing.the benches have embroidered writing instead of print which makes it look so much better. It has been an effortless and easy order and delivery especially being in Tasmania. Great quality products guys.”

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Posted 1 month ago

“Gym Direct were great to deal with & my home gym I purchased from them is great quality beyond what I expected”

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Posted 1 month ago

“Good Co to work with”

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Posted 1 month ago

“I have bought several home Gym equipment and I have been using for few years now and good quality products and very good customer service and I would definitely recommend to anyone who is looking for a Home Gym equipments and accessories”

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Posted 1 month ago

“Good products and prompt delivery”

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Posted 1 month ago

“We are extremely happy with our purchase from gym direct and recommend this as no.1 for gym equipment, their customer service is very good, and a big thankyou to Harry for help and excellent service, our purchase was shipped out fast and received without delay.”

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Posted 1 month ago

“Great price and service”

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Posted 1 month ago

“item arrived on time and in good condition”

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Posted 2 months ago

“I ordered 2 x 9kg dumb bells to go with my collection from 2-10kg. Easy ordering, best price around after much looking and reasonable shipping. Order arrived very quickly and the product is as described.”

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Posted 2 months ago

“Customer service and communication was on point! Although there was a delay with shipping and congestion at the ports - the Gym Direct Team continued to maintain contact and give regular updates on the status of the order. I have been purchasing my equipment from Gym Direct since 2020 and can only recommend the best - Gym Direct for their great service and fair pricing!”

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Posted 2 months ago

“Very happy with my experience ordering dumbbells. Easy and efficient! Just wish there was the option for weekend pick up.”

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Posted 2 months ago

“Friendly staff good equipment good experience.”

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Posted 2 months ago

“I drove up to the warehouse / showroom from Goulburn to collect my new functional trainer to save on the shipping costs. I had previously paid a deposit to secure the item, and also enquired as to the dimensions of the boxes (10 items). On picking up the trainer, only nine could be located, I was told that I'll have to wait four weeks till the next shipment comes in from China. I took the nine pieces available, but I haven't unpacked them. Lily said that the missing box will be shipped down to me once it arrives. I don't understand why one box was missing, and I was not offered any kind of discount for the inconvenience.”

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Posted 2 months ago

“My foam roller is great”

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Posted 2 months ago

“Quick delivery from Sydney to Melbourne and good quality product. Very happy”

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Posted 2 months ago

“I live on the Central Coast and looking for a Gym & Fitness Equipment Supplier that meets my needs for a home gym. I searched the internet and rang a couple of suppliers. Gym Direct hit the target of my needs and location. Not to say if I lived anywhere else they wouldn't. Received equipment and delivery was exceptional. Price is very competitive. The quality of the equipment is very good.”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,816 reviews