Gym Direct Reviews

4.4 Rating 1,489 Reviews
83 %
of reviewers recommend Gym Direct
4.4
Based on 1,489 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 1 star review on 2nd February 2024
Renée Town****
Gym Direct 5 star review on 22nd December 2023
Paul N****
Gym Direct 5 star review on 26th October 2023
Ann K****
Gym Direct 5 star review on 8th October 2023
Travis Bat****
Gym Direct 5 star review on 17th September 2023
Andrea Fuentes To****
Gym Direct 5 star review on 7th September 2023
Suk Jin ****
Gym Direct 5 star review on 24th July 2023
Vadim Mi****
57
Anonymous
Anonymous  // 01/01/2019
Happy as with service and prompt delivery love my new gym Ft 1008 is the best value for money on the market
Gym Direct 5 star review on 8th October 2023
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Posted 5 months ago
Thank you, Travis, for giving us a 5-star rating on Gym Direct! We appreciate your loyalty and are so glad to hear that you are happy with our service and prompt delivery. We love that you think our FT 1008 is the best value for money on the market!
Posted 5 months ago
Excellent product Interesting that such a discount can be applied at certain times. I am looking to purchase a set of 37.5Kg dumbbells but the price is insane unless on sale. May need to consider an alternative supplier
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Posted 5 months ago
Thank you so much, John, for your 5-star rating of Gym Direct! We really appreciate it. We are happy to hear that that you were able to take advantage of great discounts. We appreciate your loyalty, and hope you are able to find an excellent product in the end.
Posted 5 months ago
Quick delivery, reasonable price and great quality. When I needed an issue resolved, their customer service team was surprisingly fast too. Can’t fault anything.
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Posted 5 months ago
Thank you so much for your kind words and for rating Gym Direct 5 stars! I'm so glad we could provide you with quick delivery, reasonable prices, great quality and quick customer service resolution. We appreciate the wonderful review!
Posted 5 months ago
Very happy with the products and packaging was secure, items did arrive in multiple parcels and on differents days but I didnt find it a problem for me. The delivery guy was very friendly and talkative and helped explain about the delivery delay
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Posted 5 months ago
Thank you for your 4 star rating of Gym Direct, John! We are thrilled to hear that you were happy with the products and the packaging was secure. We're glad you didn't have a problem with your parcel arriving on different days. Lastly, we appreciate your kind comments about the delivery guy; we will be sure to let him know.
Posted 5 months ago
Price of hex dumbbells were unbeatable and the service was excellent - my order was dispatched within 5 hours of ordering - amazing!
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Posted 5 months ago
Thank you very much for such an amazing rating! We are so pleased to hear that you had an amazing experience with Gym Direct, especially with the price of hex dumbbells being unbeatable and the excellent service. We truly appreciate your kind words and it's great to know that your order was dispatched within 5 hours of ordering!
Posted 5 months ago
Order processed and delivered very quickly! Added olympic sized dumbells to the collection, awesome quality, very happy. Thanks
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Posted 5 months ago
Thank you, Thomas, for your five star rating of Gym Direct! We're glad to hear that your order was processed and delivered quickly and that you were pleased with the quality of the olympic sized dumbells. We appreciate your feedback and we're glad that you are happy with the experience. Thank you for your support!
Posted 5 months ago
quality gear & fast shipping
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Posted 6 months ago
Thank you so much for your 5-star rating of Gym Direct! We are so appreciative of your loyalty for our quality gear and fast shipping. We hope to continue providing you with top-notch products and customer service. Thank you for your support!
Posted 5 months ago
Great customer service quick delivery and a quality product
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Posted 6 months ago
Thank you, Gerald, for your generous 5-star rating of Gym Direct! We are glad that you found our customer service, prompt delivery and quality product to be satisfactory. We hope to continue delivering on our commitment to your and other customers' satisfaction.
Posted 6 months ago
Great prices , fast shipping so you can get into your workouts fast ! Easy to use website
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Posted 6 months ago
Thank you for your 5 star rating of Gym Direct, Laura! We are so glad you appreciate our great prices, fast shipping, and easy to use website, so you can get into your workouts quickly and without hassle. Thank you for your support!
Posted 6 months ago
Great service and speedy delivery, very happy with my purchase
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Posted 6 months ago
Thank you Josh for your wonderful 5 star rating of Gym Direct! We are so glad to hear you were impressed with our great service and speedy delivery, and that you are very happy with your purchase. Thank you again for your kind words!
Posted 6 months ago
Excellent barbell and weights. Love the uplifting bright colours
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Posted 6 months ago
Thank you so much for your wonderful 5 star rating, Christina! We're so glad that you're enjoying our barbells and weights, as well as the uplifting bright colors! We greatly appreciate your feedback!
Posted 6 months ago
Great Service!
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Posted 6 months ago
Thank you for the 5-star rating, Nicole! It means a lot that you had such an enjoyable experience at Gym Direct. We appreciate your kind words and are so glad that you felt like you had great service. Thank you for your support!
Posted 6 months ago
Good quality of the product and very good shipping, definitely I will buy something in the future with you.
Gym Direct 5 star review on 17th September 2023
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Posted 6 months ago
Thank you for your 5 star rating! We are delighted to hear that you were impressed with the good quality of our product and our fast shipping. We look forward to having you as a customer again in the future!
Posted 6 months ago
great value products & fast shipping
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Posted 6 months ago
Thank you so much for giving Gym Direct a 5 star rating! We're very proud of our great value products and fast shipping. We really appreciate your loyalty in becoming a customer of ours.
Posted 6 months ago
The staff were fantastic in assisting with my enquires into the product I wished to purchase and ensured I got the best possible deal. The plates I ordered are in fantastic condition and do the job. Couldn’t be happier.
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Posted 6 months ago
Thank you for your amazing 5 star rating of Gym Direct! We are so glad to hear that the staff were great in helping you with whatever you needed, and that you are happy with the plates you purchased. We appreciate your kind words and support!
Posted 6 months ago
Super quick deliver. Good comms. Delivery guy even dropped my new bar next to my squat rack in my garage gym. Cheers.
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Posted 6 months ago
Thank you so much for the 5 star rating, Chris! We're glad to hear that our quick delivery and good communication put a smile on your face! We're even more delighted that our delivery guy was able to get your new bar next to your squat rack in your garage gym - that is very impressive! Cheers to you!
Posted 6 months ago
Gets the job done but not sure how long it will last. The rubber around the hole on the rubber plate is dodgy.
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Posted 6 months ago
Thank you so much for taking the time to provide us with your feedback regarding your experience with Gym Direct, Taylor. We value your opinion and appreciate you letting us know about the issues with our rubber plate. We apologize for the dodgy rubber around the hole. Can you please tell us more about what happened, so we can figure out how we can improve our products? We would be grateful for any additional information you can provide.
Posted 6 months ago
Delivered the next day, perfect service. The product is as it should be, superb.
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Posted 6 months ago
My first choice for exercise equipment. Great value for money.
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Posted 6 months ago
Thank you so much for your five-star rating of Gym Direct! We are so glad that you have chosen us as your first choice for exercise equipment – great value for money and top notch quality. We appreciate your loyalty and thank you for being a valued customer!
Posted 6 months ago
I find the combination of bar bell and dumb bell great . Good quality easy to change from bar bell to dumb bell . And I can add down track if and when nessercery.
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Posted 6 months ago
Thank you very much for your 4-star rating of Gym Direct! We are so happy that you appreciate the combination of barbell and dumbbell, and that you find them to be of good quality and easy to change. We are also delighted that you can add down track when needed. We appreciate the support from our customers, and we hope you enjoy your equipment!"
Posted 6 months ago
Gym Direct is rated 4.4 based on 1,489 reviews