Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,700 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

Gym Direct 5 star review on 9th December 2024

MOHAMED O****

Sam O****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can t review as my item was delivered damaged and i've been waiting over 10 days for a responce.”

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Posted 5 months ago

“Quick delivery excellent quality”

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Posted 5 months ago

“Quick delivery good product”

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Posted 5 months ago

“Bought a couple of hand weights for my son for Christmas. I could not lift them inside so he has them early! They are great quality. Ordering and delivery was very efficient and overall experience was very positive. Thank you.”

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Posted 5 months ago

“Well priced products & excellent service”

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Posted 5 months ago

“Very impressive service”

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Posted 5 months ago

“Purchased a bench press with leg curl attachment online. It was a quick and easy transaction, the item was competitively priced and of surprisingly goid quality that exceeded my expectations. It arrived very quickly, it had great tracking provided and was very well packaged. I couldn't be happier with the purchase experience”

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Posted 5 months ago

“Good quality at affordable prices”

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Posted 5 months ago

“Amazing customer service and product was sent really quickly. Very happy”

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Posted 5 months ago

“Quality products on good price. Had a great experience shopping online at Gym Direct.”

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Posted 5 months ago

“I have the muscle motion barbell holder and am very happy with it The leg extension not so much Padding on the shin when extending to thin a little bit more spent on design would have gome a long way Also should be adjustable I'm 6 foot which is pretty average and it doesn't align properly Not overly happy to be honest I realise it's for home use but still could and should be better for money spent”

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Posted 5 months ago

“The service was excellent but the instructions were obscure and we need to download the manual for the computer use”

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Posted 5 months ago

“Super quick delivery and best price going round! Great communication too.”

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Posted 5 months ago

“Very happy with product and service thanks”

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Posted 5 months ago

“Great site to be at, has a great showroom and very friendly staff.”

Gym Direct 5 star review on 25th November 2024

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Posted 5 months ago

“Fast delivery great price.”

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Posted 5 months ago

“Amazing service, incredible communication and competitive pricing. Harry from the sales team helped me get a set of excellent grey rubber gym mats for our home gym when they were back in stock and was a pleasure to deal with. Products arrived quickly and very high quality - definitely going back to them for all future gym needs!”

Gym Direct 5 star review on 21st November 2024

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Posted 5 months ago

“Always good to deal with and products come in great time”

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Posted 6 months ago

“Nothing seems to be a problem all staff are helpful. If an item is not in stock they make sure back orders are processed quickly”

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Posted 6 months ago

“Great equipment and fast delivery”

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Posted 6 months ago

Gym Direct is rated 4.4 based on 1,700 reviews