Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,782 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“My order was processed really fast and efficiently, with constant communication and updates on the status of my order. Product arrived , was securely packed and I am very happy with my resistance bands/loops.”

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Posted 3 months ago

“Good communication and updates via text when machine was delayed from whole-seller.”

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Posted 3 months ago

“Excellent service and very helpful. Some stock was not avail for pick up but they organised delivery foc which was really quick. Thank you very much. Highly recommended.”

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Posted 3 months ago

“I purchased some gym equipment to help recover from an injury. The website is very easy to use. I was surprised how quickly the equipment arrived as I live in a regional area not a Sydney suburb. Many thanks.”

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Posted 3 months ago

“An excellent product, that far exceeded my expectations with excellent customer service and delivery timeline. Harry was a pleasure to work with, he gave great advice and follow up on our purchase… 10/10 and very satisfied.👌”

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Posted 3 months ago

“Great serviced, quick delivery and great products!”

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Posted 3 months ago

“Prompt delivery excellent service product as described.”

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Posted 3 months ago

“Awesome customer service and the products delivered so quickly!!”

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Posted 3 months ago

“Good service we'll done.”

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Posted 3 months ago

“Loving the equipment I ordered! Easy to assemble and exactly as advertised! Arrived quickly too”

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Posted 3 months ago

“Great service and products. Would 100% use again”

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Posted 3 months ago

“Product is good. Took longer than expected to deliver but customer service and communication was good. Velcroe straps or tags would be great to store the mats.”

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Posted 3 months ago

“Great service, and a great product. No fuss transaction, with a speedy delivery.”

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Posted 3 months ago

“Gym direct sent my order much quicker the second time and I was really pleased with the item. They communicate well and have an easy to use website. Will be returning for more equipment as the value and quality is outstanding.”

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Posted 3 months ago

“great service excellent delivery time”

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Posted 3 months ago

“Unfortunately my items were packaged poorly and were scratched up when they arrived. They’re still functional but it is disappointing when you have paid a few hundred dollars for something you plan to keep forever.”

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Posted 3 months ago

“I received my order a few days after my last review, so things are a lot better now. The products are awesome, worth every cent! Better than gym quality, delivery guy even helped me bring it all inside”

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Posted 3 months ago

“Ordered some weights and delivery was fast. Great place to order all of your gym needs!!!”

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Posted 3 months ago

“Came fast and all exactly as described. The team at GD have been helpful over my last 20 or so orders. Do recommend them for any purchase.”

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Posted 3 months ago

“Great service and response to query!”

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Posted 3 months ago

Gym Direct is rated 4.4 based on 1,782 reviews