Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,815 Reviews

85 %

of reviewers recommend Gym Direct

4.4

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th October 2025

Mo Naa****

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sturdy and as described.”

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Posted 3 months ago

“This lightweight weight bench is great. Easy to move and adjust in the comfort of my home. We received great customer service on the collection of this product. I recommend this Harison weight bench. This is 5 stars 🌟”

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Posted 4 months ago

“Whilst there was a delay in my order due to stock levels. I was kept up to date and the product arrive sooner than expected”

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Posted 4 months ago

“Been great customer service and fast delivery. I hope rob is doing his cardio 😉”

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Posted 4 months ago

“Very competitive pricing and prompt delivery.”

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Posted 4 months ago

“The weights are really great however the freight company utilised another freight service out here who is less than acceptable. Rather than getting my items on the 11th June they waited another 6 days before delivering my items. I would have given 5 stars if you had utilised a reliable freight company who ensures that our items get to us, and who don't use LAKARA FREIGHT SERVICE Goondiwindi who are less than useless.”

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Posted 4 months ago

“Very reliable. Good products. No issues.”

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Posted 4 months ago

“I ordered 2 pairs of dumbbells. They were both packaged really well and arrived in excellent condition. They were well priced and top quality. I would be very happy to shop again with Gym Direct.”

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Posted 4 months ago

“Good delivery”

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Posted 4 months ago

“Extremely satisfied with my experience buying from gym direct. Postage was fast and products are of high quality.”

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Posted 4 months ago

“Arrived very fast”

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Posted 4 months ago

“Easy fast delivery.”

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Posted 4 months ago

“Easy purchase, friendly staff in pick up, will use again.”

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Posted 4 months ago

“Great product”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Great product”

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Posted 4 months ago

“Excellent service and great prices. The only place I will buy gym equipment from!”

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Posted 4 months ago

“I never ordered from you. I don't know how you ever found my name. If you mistakenly believe I ordered from you I implore you to investigate the purchase. I'm also very concerned about how you know my name when I have never, I repeat never, ordered from you or ever even heard of you.”

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Posted 4 months ago

Hi Max, Thank you for bringing this to our attention. We completely understand your concern and take your privacy and security very seriously. We located a purchase made under your Gmail address for Morgan cotton inner gloves on 23rd May 2025. If this wasn’t you, it’s possible that someone may have mistakenly used your email during checkout. We’d be happy to investigate this further and ensure your personal information is protected. Please reach out to us at 1300 488 866 so we can verify the details securely and take any necessary action. Your trust is important to us, and we’re here to help resolve this quickly. – The Gym Direct Team

Posted 4 months ago

“Fantastic service with attentive staff.”

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Posted 4 months ago

“Great communication and product. Quick delivery, a pleasure to deal with. Highly recommend.”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,815 reviews