Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,844 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,844 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th October 2025

Mo Naa****

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order a product then get told, ahhhh it’s 4 weeks away….: I’ll take my product and not order from you again.”

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Posted 4 months ago

“Arrived quickly, equipment is exactly as shown and really good quality, would definitely recommend.”

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Posted 4 months ago

“Good prices & helpfull staff”

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Posted 4 months ago

“It was great tq”

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Posted 4 months ago

“Product exactly as described and freight prompt - Thankyou”

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Posted 4 months ago

“Good customer experience from purchase through to delivery. Great product. Five stars.”

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Posted 4 months ago

“Great value flooring,speedy delivery,would deal with again. Thank you.”

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Posted 4 months ago

“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”

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Posted 4 months ago

“Fast efficient delivery with great product. Thanks gym direct team.”

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Posted 4 months ago

“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”

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Posted 4 months ago

“Gym mats arrived promptly seem good quality but they don't measure what they say they do, they are 99cm not 100cm normally it may not matter but I built my gym to accommodate mats that measure 100cm, over 10 meters this has put my floor out. I'm not really happy about this.”

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Posted 4 months ago

“Products were as described and slide really well on the sled track. Delivery of products took longer than expected.”

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Posted 4 months ago

“Easy and quick”

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Posted 4 months ago

“Well worth the money. This stepper is of excellent quality, its sturdy and works really well giving me a genuine hard work out. Control panel clear to see and mechanisms run smoothly. It's not bulky and can be moved without much effort, also the instructions were easy to understand and assemble.”

Gym Direct 5 star review on 13th July 2025

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Posted 4 months ago

“Ordered a pair of 25kg dumbbells. They were a good price and quality and arrived quickly.”

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Posted 5 months ago

“Great products and fast delivery.”

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Posted 5 months ago

“I was super impressed by the customer service I received. First class advice on what product would best suit my needs.”

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Posted 5 months ago

“You sent the wrong product then didn't reply to any of my contacts efforts to rectify the problem. You have picked up the wrong product sent to me but I'm yet to see the correct product or even receive an expected timeline for fixing the stuff up.”

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Posted 5 months ago

“These PVC kettlebells are fantastic. Really good. Great for home use (especially if you have wooden floorboards). I received great service when I picked up my order. Staff were very friendly and courteous. I will definitely be buying from Gym Direct again.”

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Posted 5 months ago

“Friendly and helpful service at a good price, thank you”

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Posted 5 months ago

Gym Direct is rated 4.4 based on 1,844 reviews