Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.38

4.4 Rating 1,489 Reviews

83 %

of reviewers recommend Gym Direct

4.4

Based on 1,489 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 1 star review on 2nd February 2024

Andrea Fuentes To****

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and good quality Olympic weight plate”

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Posted 2 months ago

“Extremely professional to deal with. Fast delivery and great product. Will definitely use them again.”

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Posted 2 months ago

“Std weight plate storage tree muscle motion: great price well made, quick delivery. I did have an issue with the product damaged in transit, sent through photos on email, they got back to me straight away and were able to resolve the problem. Great to deal with”

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Posted 2 months ago

“Items where bought as Xmas present - Great service, quick delivery. Would recommend this company without hesitation.”

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Posted 2 months ago

“This is my second time ordering from gym direct and its always Great service, easy to use website and superfast delivery. Awesome”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Bought the Foldable Adjustable Bench best bench for apartments, easy to use and solid as. So happy with it, not payed to say this.”

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Posted 2 months ago

“Great products, great prices and fast delivery.”

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Posted 2 months ago

“As usual, so reliable and my go to online store for a great price. Yeah Buddy!!!”

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Posted 2 months ago

“Great product, good communication from GymnDirect”

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Posted 2 months ago

“Exactly what my muscles needed!”

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Posted 2 months ago

“Hey your products are amazing and service is great. But im still waiting on one more product from yous, just wondering when will that be coming?”

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Posted 3 months ago

“Good quality at a decent price”

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Posted 3 months ago

“Fantastic customer service. They figured out that the delivery issue was with my address (which I entered incorrectly) and corrected the situation, after 5 delivery attempts. I'm very appreciative of how they went the extra step to ensure that I got my order. Thanks!”

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Posted 3 months ago

“The price was very good and the dumbbells were delivered within 24 hours of purchase.”

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Posted 3 months ago

We're thrilled to hear about your positive experience with the pricing and speedy delivery of your dumbbells! Ensuring our customers receive great value and prompt service is something we strive for every day. Thank you for choosing us and for taking the time to share your feedback. We hope you enjoy your new fitness gear!

Posted 3 months ago

“Found this company on-line after another company lost my order; they were so helpful and friendly, ordered my item Tuesday before Christmas and they had it delivered by the Friday! Would definitely use them for all our gym equipment going forward!”

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Posted 3 months ago

We are thrilled to hear that you found us after a disappointing experience with another company and that we were able to provide you with exceptional service. We pride ourselves on being helpful and friendly, and we are delighted that we could assist you in finding your desired gym equipment. Thank you once again for your positive review!

Posted 3 months ago

“Very quick delivery and service.”

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Posted 3 months ago

Thank you for your positive feedback on our delivery and service speed! We're delighted to know that we were able to meet your expectations with our quick turnaround. Your satisfaction is our top priority, and hearing that we've achieved it is truly rewarding. We look forward to serving you again in the future! #GDTeam

Posted 3 months ago

“Gym Direct has always been on my list of home gym suppliers to research when I am in the market for new equipment. I just bought the FT1006 and after a couple of questions I had that were answered very quickly, I went through with the sale and was well looked after during the entire sales process. Worth mentioning I bought this only a week before Christmas and received it within days!! very pleased with the delivery and the delivery cost, especially as I am up the Central Coast. Overall experience with Gym Direct and put them up the top of the list of any purchases for my home gym going forward, they have the range and the stock is replenished in a reasonable time frame.”

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Posted 3 months ago

Thank you for sharing your positive experience with Gym Direct, especially with your recent FT1006 purchase. We're delighted to hear about the quick and efficient response to your queries, the smooth sales process, and the speedy delivery, even just before Christmas. It's great to know we've earned a top spot on your list for future home gym equipment needs. We look forward to continuing to provide you with a wide range of quality products and excellent service. #GDTeam

Posted 3 months ago

“Fantastic product and very speedy delivery. Great information flow from order to delivery. You may want to put a sticker on the box with weight to keep delivery staff aware of heavy content 😊”

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Posted 3 months ago

Thank you so much for your 5-star rating of Gym Direct! We really appreciate your kind words and are delighted to hear that you had a fantastic experience with us. We're also thrilled to know that our product met your expectations and that our delivery service was fast and efficient. We're grateful for your support and look forward to serving you again in the future! Best regards, #GDTeam

Posted 3 months ago

“Awesome quality and a great addition to my home gym”

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Posted 3 months ago

Thank you so much for your incredible 5-star review of Gym Direct! We truly value your feedback and are thrilled to hear that you are satisfied with our products. We are equally delighted to know that our gym equipment has brought awesome quality and served as a great addition to your home gym. It's customers like you who motivate us to continue providing the best fitness solutions. Stay fit and keep enjoying your workouts! Best regards, #GDTeam

Posted 3 months ago

Gym Direct is rated 4.4 based on 1,489 reviews