Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,816 Reviews

85 %

of reviewers recommend Gym Direct

4.4

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th October 2025

Mo Naa****

Gym Direct 5 star review on 13th September 2025

Mandy Pr****

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very responsive to emails, professionally packaged.”

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Posted 2 months ago

“Customer service was excellent - very prompt responses. My exercise bike is perfect for me and whisper quiet.”

Gym Direct 5 star review on 8th August 2025

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Posted 2 months ago

“Great quality product with ultrafast delivery”

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Posted 2 months ago

“Excellent product”

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Posted 3 months ago

“Arrived quickly, equipment is exactly as shown and really good quality, would definitely recommend.”

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Posted 3 months ago

“Good prices & helpfull staff”

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Posted 3 months ago

“It was great tq”

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Posted 3 months ago

“Product exactly as described and freight prompt - Thankyou”

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Posted 3 months ago

“Good customer experience from purchase through to delivery. Great product. Five stars.”

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Posted 3 months ago

“Great value flooring,speedy delivery,would deal with again. Thank you.”

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Posted 3 months ago

“Great product range at good prices. The gym direct team is very responsive and proactive in helping with selection and shipping.”

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Posted 3 months ago

“Fast efficient delivery with great product. Thanks gym direct team.”

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Posted 3 months ago

“Very easy to order online. Very good communication regarding delivery. Everything went smoothly.”

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Posted 3 months ago

“Easy and quick”

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Posted 3 months ago

“Well worth the money. This stepper is of excellent quality, its sturdy and works really well giving me a genuine hard work out. Control panel clear to see and mechanisms run smoothly. It's not bulky and can be moved without much effort, also the instructions were easy to understand and assemble.”

Gym Direct 5 star review on 13th July 2025

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Posted 3 months ago

“Ordered a pair of 25kg dumbbells. They were a good price and quality and arrived quickly.”

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Posted 3 months ago

“Great products and fast delivery.”

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Posted 3 months ago

“I was super impressed by the customer service I received. First class advice on what product would best suit my needs.”

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Posted 3 months ago

“These PVC kettlebells are fantastic. Really good. Great for home use (especially if you have wooden floorboards). I received great service when I picked up my order. Staff were very friendly and courteous. I will definitely be buying from Gym Direct again.”

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Posted 4 months ago

“Friendly and helpful service at a good price, thank you”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,816 reviews