Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.38

4.4 Rating 1,489 Reviews

83 %

of reviewers recommend Gym Direct

4.4

Based on 1,489 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 1 star review on 2nd February 2024

Andrea Fuentes To****

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Interesting that such a discount can be applied at certain times. I am looking to purchase a set of 37.5Kg dumbbells but the price is insane unless on sale. May need to consider an alternative supplier”

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Posted 6 months ago

Thank you so much, John, for your 5-star rating of Gym Direct! We really appreciate it. We are happy to hear that that you were able to take advantage of great discounts. We appreciate your loyalty, and hope you are able to find an excellent product in the end.

Posted 6 months ago

“Quick delivery, reasonable price and great quality. When I needed an issue resolved, their customer service team was surprisingly fast too. Can’t fault anything.”

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Posted 6 months ago

Thank you so much for your kind words and for rating Gym Direct 5 stars! I'm so glad we could provide you with quick delivery, reasonable prices, great quality and quick customer service resolution. We appreciate the wonderful review!

Posted 6 months ago

“Price of hex dumbbells were unbeatable and the service was excellent - my order was dispatched within 5 hours of ordering - amazing!”

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Posted 7 months ago

Thank you very much for such an amazing rating! We are so pleased to hear that you had an amazing experience with Gym Direct, especially with the price of hex dumbbells being unbeatable and the excellent service. We truly appreciate your kind words and it's great to know that your order was dispatched within 5 hours of ordering!

Posted 6 months ago

“Order processed and delivered very quickly! Added olympic sized dumbells to the collection, awesome quality, very happy. Thanks”

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Posted 7 months ago

Thank you, Thomas, for your five star rating of Gym Direct! We're glad to hear that your order was processed and delivered quickly and that you were pleased with the quality of the olympic sized dumbells. We appreciate your feedback and we're glad that you are happy with the experience. Thank you for your support!

Posted 6 months ago

“quality gear & fast shipping”

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Posted 7 months ago

Thank you so much for your 5-star rating of Gym Direct! We are so appreciative of your loyalty for our quality gear and fast shipping. We hope to continue providing you with top-notch products and customer service. Thank you for your support!

Posted 6 months ago

“Great customer service quick delivery and a quality product”

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Posted 7 months ago

Thank you, Gerald, for your generous 5-star rating of Gym Direct! We are glad that you found our customer service, prompt delivery and quality product to be satisfactory. We hope to continue delivering on our commitment to your and other customers' satisfaction.

Posted 7 months ago

“Great prices , fast shipping so you can get into your workouts fast ! Easy to use website”

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Posted 7 months ago

Thank you for your 5 star rating of Gym Direct, Laura! We are so glad you appreciate our great prices, fast shipping, and easy to use website, so you can get into your workouts quickly and without hassle. Thank you for your support!

Posted 7 months ago

“Great service and speedy delivery, very happy with my purchase”

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Posted 7 months ago

Thank you Josh for your wonderful 5 star rating of Gym Direct! We are so glad to hear you were impressed with our great service and speedy delivery, and that you are very happy with your purchase. Thank you again for your kind words!

Posted 7 months ago

“Excellent barbell and weights. Love the uplifting bright colours”

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Posted 7 months ago

Thank you so much for your wonderful 5 star rating, Christina! We're so glad that you're enjoying our barbells and weights, as well as the uplifting bright colors! We greatly appreciate your feedback!

Posted 7 months ago

“Great Service!”

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Posted 7 months ago

Thank you for the 5-star rating, Nicole! It means a lot that you had such an enjoyable experience at Gym Direct. We appreciate your kind words and are so glad that you felt like you had great service. Thank you for your support!

Posted 7 months ago

“Good quality of the product and very good shipping, definitely I will buy something in the future with you.”

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Posted 7 months ago

Thank you for your 5 star rating! We are delighted to hear that you were impressed with the good quality of our product and our fast shipping. We look forward to having you as a customer again in the future!

Posted 7 months ago

“great value products & fast shipping”

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Posted 7 months ago

Thank you so much for giving Gym Direct a 5 star rating! We're very proud of our great value products and fast shipping. We really appreciate your loyalty in becoming a customer of ours.

Posted 7 months ago

“The staff were fantastic in assisting with my enquires into the product I wished to purchase and ensured I got the best possible deal. The plates I ordered are in fantastic condition and do the job. Couldn’t be happier.”

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Posted 7 months ago

Thank you for your amazing 5 star rating of Gym Direct! We are so glad to hear that the staff were great in helping you with whatever you needed, and that you are happy with the plates you purchased. We appreciate your kind words and support!

Posted 7 months ago

“Super quick deliver. Good comms. Delivery guy even dropped my new bar next to my squat rack in my garage gym. Cheers.”

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Posted 7 months ago

Thank you so much for the 5 star rating, Chris! We're glad to hear that our quick delivery and good communication put a smile on your face! We're even more delighted that our delivery guy was able to get your new bar next to your squat rack in your garage gym - that is very impressive! Cheers to you!

Posted 7 months ago

“Delivered the next day, perfect service. The product is as it should be, superb.”

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Posted 7 months ago

“My first choice for exercise equipment. Great value for money.”

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Posted 7 months ago

Thank you so much for your five-star rating of Gym Direct! We are so glad that you have chosen us as your first choice for exercise equipment – great value for money and top notch quality. We appreciate your loyalty and thank you for being a valued customer!

Posted 7 months ago

“Very good products at a reasonable price. Customer service was also great as they response really fast to your enquiries. Very satisfied with both the product and service and will buy from them again whenever I need more equipments.”

Gym Direct 5 star review on 7th September 2023

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Posted 7 months ago

Thank you Suk for your wonderful 5-star rating of Gym Direct. We are thrilled to hear you found our products very good at a reasonable price. We are also delighted to know that our customer service was great and responded quickly to your inquiries. We are glad that you were satisfied with both the product and service and look forward to having you shop with us whenever you need more equipment.

Posted 7 months ago

“Tricep rope is a Good quality piece of kit thank you”

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Posted 7 months ago

Thank you so much for taking the time to write a 5-star review of Gym Direct! We're thrilled to hear that you liked the tricep rope- it's a great quality piece of kit! Thank you.

Posted 7 months ago

“I have purchased many items from Gym Direct, most recently a heavy punching bag. Order arrived very quickly and the team at Gym Direct stayed in contact during the delivery process. Very good experience.”

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Posted 8 months ago

Thank you so much Linton for your 5 star rating of Gym Direct! We really appreciate your loyalty as a customer and are thrilled that you have had such a positive experience with our product and delivery service. We are delighted that you were able to purchase a heavy punching bag from us and that your order arrived so quickly. Your feedback is very important to us, so thank you again for taking the time to leave a review.

Posted 7 months ago

“So far it has been great doing business. Easy to order and delivery has been very acceptable. Keep it up!”

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Posted 8 months ago

Thank you so much, Howard, for your positive 5 star rating of Gym Direct! We really appreciate your loyalty and feedback; it is great to hear that our products and services have been satisfactory so far. We look forward to continuing to serve you in the future!

Posted 7 months ago

Gym Direct is rated 4.4 based on 1,489 reviews