Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,846 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't need to make a big statement; I am happy with what I purchased and delivery was excellent. Thank you guys.”

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Posted 1 month ago

“The Muscle Motion squat stand was delivered promptly and was in good condition It was easy to assemble. The only problem was a plastic bush was missing but Gym Direct promise to get the part asap. It doesn't stop us from using it. In general I am very happy with the service provided by Gym Direct.”

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Posted 1 month ago

“Great service thank you”

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Posted 1 month ago

“Purchase was so smooth and product exactly as expected. Customer service is perfect and delivery rates are a bonus.”

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Posted 2 months ago

“Quick reliable”

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Posted 2 months ago

“the place to build your home gym”

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Posted 2 months ago

“Absolute legends to deal with, great support and really impressed with the quality of equipment I’ve received.”

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Posted 2 months ago

“Ordered a yoga mat. Can quickly and product just what I expected”

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Posted 2 months ago

“A very helpful , professional service. Thank you.”

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Posted 2 months ago

“Couldn't be happier with my purchase! I bought the 5ft barbell and 100kgs of weights, clips and barbell pad. From my early enquiries, ordering and delievry everything was smooth and speedy. I particualrly wanted the 5ft barbell due to space restrictions and it is perfect for RDLs, hip thrusts, rows etc! I would highly recommend Gym Direct”

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Posted 2 months ago

“Great price and quality”

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Posted 2 months ago

“I have bought a few things now from Gym Direct. Cannot recommend them highly enough. Quick deliveries and prompt communication. Great customer service. I have created a fantastic small home gym thanks to you guys.”

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Posted 2 months ago

“Reasonably priced and super quick delivery too.”

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Posted 2 months ago

“Great product keep me informed on when product was going to arrived”

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Posted 2 months ago

“Good product. Exactly what is was looking for. Shipping very good too.”

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Posted 2 months ago

“well when we got are Smith Machine there wear alot of packages we wear scatching are heads but when we opend the boxes we where amaxed how well it all fitted together every thing was marked and all the nuts and bolts it was great in all we put it together in about 6 hours.And i could not beleave how good all the parts wear made i am glad we bought it Thank you”

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Posted 2 months ago

“Very patient on the phone, great product knowledge, organized my order perfectly and got it to me super quickly. Highly recommend.”

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Posted 3 months ago

“Second time dealing with Fym Direct - very happy with the service and product. Sam is great to deal with. Recommend then highly - will use them again.”

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Posted 3 months ago

“Excellent price and quality. I picked up in person and received excellent customer service.”

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Posted 3 months ago

“The instruments need a gold star review for the quality for the price. Everything looks amazing.the benches have embroidered writing instead of print which makes it look so much better. It has been an effortless and easy order and delivery especially being in Tasmania. Great quality products guys.”

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Posted 3 months ago

Gym Direct is rated 4.4 based on 1,846 reviews