Login
Start Free Trial Are you a business?? Click Here

Gym Direct Reviews

4.4 Rating 1,724 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,724 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 5 star review on 6th May 2025
Mo Naa****
Gym Direct 5 star review on 6th May 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 19th April 2025
Anand Merc****
Gym Direct 5 star review on 14th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 7th April 2025
Tony Gr****
143
Anonymous
Anonymous  // 01/01/2019
My order was processed really fast and efficiently, with constant communication and updates on the status of my order. Product arrived , was securely packed and I am very happy with my resistance bands/loops.
Helpful Report
Posted 4 weeks ago
Good communication and updates via text when machine was delayed from whole-seller.
Helpful Report
Posted 4 weeks ago
Excellent service and very helpful. Some stock was not avail for pick up but they organised delivery foc which was really quick. Thank you very much. Highly recommended.
Helpful Report
Posted 1 month ago
I purchased some gym equipment to help recover from an injury. The website is very easy to use. I was surprised how quickly the equipment arrived as I live in a regional area not a Sydney suburb. Many thanks.
Helpful Report
Posted 1 month ago
An excellent product, that far exceeded my expectations with excellent customer service and delivery timeline. Harry was a pleasure to work with, he gave great advice and follow up on our purchase… 10/10 and very satisfied.👌
Helpful Report
Posted 1 month ago
Great serviced, quick delivery and great products!
Helpful Report
Posted 1 month ago
Prompt delivery excellent service product as described.
Helpful Report
Posted 1 month ago
Awesome customer service and the products delivered so quickly!!
Helpful Report
Posted 1 month ago
Good service we'll done.
Helpful Report
Posted 1 month ago
Loving the equipment I ordered! Easy to assemble and exactly as advertised! Arrived quickly too
Helpful Report
Posted 1 month ago
Great service and products. Would 100% use again
Helpful Report
Posted 1 month ago
Great service, and a great product. No fuss transaction, with a speedy delivery.
Helpful Report
Posted 1 month ago
Gym direct sent my order much quicker the second time and I was really pleased with the item. They communicate well and have an easy to use website. Will be returning for more equipment as the value and quality is outstanding.
Helpful Report
Posted 1 month ago
great service excellent delivery time
Helpful Report
Posted 1 month ago
I received my order a few days after my last review, so things are a lot better now. The products are awesome, worth every cent! Better than gym quality, delivery guy even helped me bring it all inside
Helpful Report
Posted 1 month ago
Ordered some weights and delivery was fast. Great place to order all of your gym needs!!!
Helpful Report
Posted 1 month ago
Came fast and all exactly as described. The team at GD have been helpful over my last 20 or so orders. Do recommend them for any purchase.
Helpful Report
Posted 1 month ago
Great service and response to query!
Helpful Report
Posted 1 month ago
Product works, shipping fairly quick, price good.
Helpful Report
Posted 1 month ago
Great quality for a very competitive price , based in Sydney with fast delivery .
Helpful Report
Posted 1 month ago
Gym Direct is rated 4.4 based on 1,724 reviews