Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,753 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Great product, very quick delivery, clear and simple process.”

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Posted 1 month ago

“The experience with Gym Direct was excellent, butttt, the experience with Direct Freight was abysmal.”

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Posted 1 month ago

“Great service. Fast, cheap shipping and quality products. Will be back for more. Highly recommended”

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Posted 1 month ago

“Received my products in perfect condition, good quality. Will definitely buy again. Due to heavy wait of the boxes they were pretty much torn.”

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Posted 1 month ago

“Awesome customer service and very knowledgeable on product information.”

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Posted 1 month ago

“I've ordered a fair few things from you guy's and they're great products, my daughter is enjoying her gear, Gloves pads etc and husband love's he's head gear and gloves too Only 1 product took a few weeks to get here but all the rest has been here in a week, great service and awesome customer service, thankyou guy's so very much and we'll definitely be ordering more gear as needed”

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Posted 1 month ago

“I bought the core trainer and love it. It was delivered within a few days and used it straight away. Great product!!!”

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Posted 1 month ago

“Very impressed with the leg machine very solid bit of equipment”

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Posted 1 month ago

“I needed my order quickly and it arrived so fast! Great communication too. thank you!”

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Posted 1 month ago

“Ordered my prone row in early January which it said it was in stock and could ship. It only just arrived in late May, the wrong colour (grey instead of black) and no instructions in the kit. I also had to keep chasing them for an eta. The quality of the product is good though”

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Posted 1 month ago

“A great experience from website”

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Posted 1 month ago

“My order was processed really fast and efficiently, with constant communication and updates on the status of my order. Product arrived , was securely packed and I am very happy with my resistance bands/loops.”

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Posted 1 month ago

“Good communication and updates via text when machine was delayed from whole-seller.”

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Posted 1 month ago

“Excellent service and very helpful. Some stock was not avail for pick up but they organised delivery foc which was really quick. Thank you very much. Highly recommended.”

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Posted 1 month ago

“I purchased some gym equipment to help recover from an injury. The website is very easy to use. I was surprised how quickly the equipment arrived as I live in a regional area not a Sydney suburb. Many thanks.”

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Posted 1 month ago

“An excellent product, that far exceeded my expectations with excellent customer service and delivery timeline. Harry was a pleasure to work with, he gave great advice and follow up on our purchase… 10/10 and very satisfied.👌”

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Posted 1 month ago

“Great serviced, quick delivery and great products!”

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Posted 1 month ago

“Prompt delivery excellent service product as described.”

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Posted 2 months ago

“Awesome customer service and the products delivered so quickly!!”

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Posted 2 months ago

“Good service we'll done.”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,753 reviews