Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,582 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 16th August 2024

125

Anonymous

Anonymous // 01/01/2019

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“Great products, great prices, fast shipping.”

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Posted 2 months ago

“What can I say then no less then flawless delivery customer support and overall product I will be purchasing more from gym direct very soon.”

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Posted 2 months ago

“Easy to deal with great products”

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Posted 2 months ago

“Have been in dumbbell heaven after completing my set thanks to Gym Direct would highly recommend them to prospect buyers very impressed with the prices and service their communication is second to none”

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Posted 2 months ago

“I was surprised by how fast the bike was delivered. I had expected 1-2 weeks but it showed up the next day. Delivery guy was friendly and helpful. Website easy to use. Cheapest price that I could find online. Obviously in stock, unlike a lot of other places.”

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Posted 2 months ago

“Delivery was quick and product was as expected”

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Posted 2 months ago

“Very efficient service. Thank you.”

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Posted 2 months ago

“I have purchased a few items now and could not be more pleased with these . Delivery has been great , and in future Gym Direct will be the first place I will go to look for what I need . Many Thanks Dennis .”

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Posted 2 months ago

“I phoned GD to enquire about shipping, and I got the impression I was wasting their precious time... I shouldn't have ignored that, because my equipment arrived with some damage, I sent two emails about it and was ignored. The damage doesn't stop the functionality of the equipment so I'll live with it, but the point is he chose to ignore my emails, not really surprised in hindsight, given my phone call to him.”

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Posted 2 months ago

“Punctual. High quality materials and products”

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Posted 2 months ago

“Great customer service and cannot fault anything. If your looking for the best equipment at a great price hit gym direct up you won’t be disappointed.”

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Posted 2 months ago

“great sevice and prompt delivery and a great product . I would recomened to everyone wanting to buy any gym equiptment”

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Posted 2 months ago

“Amazing service, I order weight belt for training, it wasn't my size I called gum direct, they replied so quick qkd exchange tye belt straight away. Many thanks 🙏🏼 Best service ever , and the quality of the product it's amazing”

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Posted 2 months ago

“Prompt service and delivery”

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Posted 2 months ago

“The service was amazing, the instruction were NOT good. 4 sketches with lots of numbers for such a large machine is not good enough, with a little effort on the instructions the small detail explained the assemble could become very easy. I do fear that theplastic rollers which will constantly rub on the metal screws will wear out quickly, but as I have just received it I cant be sure”

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Posted 2 months ago

“Happy with product and shipping”

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Posted 2 months ago

“What can I say, very nice! Items came quickly and were exactly as described. I really like my weights / rack. Thanks everyone ☺️👌!”

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Posted 2 months ago

“Great quality products and fast shipping all at an affordable price, what more can one ask for and great customer service to top it off!”

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Posted 2 months ago

“I would not recommend Gym Direct, the goods received did not match the pictures advertised on the web page and I feel misled by the advertising. When I raised this issue through the contact details, my concerns were not satisfactorily addressed and will have to raise with Fair Trading.”

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Posted 2 months ago

“Great efficient service and well priced”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,582 reviews