Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

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“Fantastic service with attentive staff.”

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Posted 11 months ago

“Great communication and product. Quick delivery, a pleasure to deal with. Highly recommend.”

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Posted 11 months ago

“We recently purchased some trradmills and ski ergs from Gym Direct. Our members are excited with the new cardio options we can now offer. We are really happy with the quality of the equipment and the delivery time was really quick. The sales/admin team were fantastic to deal with and answered all of my emails quickly.”

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Posted 11 months ago

“The kick shields are great, excellent service and fast delivery.”

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Posted 11 months ago

“Great product, very quick delivery, clear and simple process.”

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Posted 11 months ago

“The experience with Gym Direct was excellent, butttt, the experience with Direct Freight was abysmal.”

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Posted 11 months ago

“Great service. Fast, cheap shipping and quality products. Will be back for more. Highly recommended”

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Posted 11 months ago

“Received my products in perfect condition, good quality. Will definitely buy again. Due to heavy wait of the boxes they were pretty much torn.”

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Posted 11 months ago

“Awesome customer service and very knowledgeable on product information.”

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Posted 11 months ago

“I've ordered a fair few things from you guy's and they're great products, my daughter is enjoying her gear, Gloves pads etc and husband love's he's head gear and gloves too Only 1 product took a few weeks to get here but all the rest has been here in a week, great service and awesome customer service, thankyou guy's so very much and we'll definitely be ordering more gear as needed”

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Posted 11 months ago

“I bought the core trainer and love it. It was delivered within a few days and used it straight away. Great product!!!”

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Posted 11 months ago

“Very impressed with the leg machine very solid bit of equipment”

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Posted 11 months ago

“I needed my order quickly and it arrived so fast! Great communication too. thank you!”

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Posted 11 months ago

“Ordered my prone row in early January which it said it was in stock and could ship. It only just arrived in late May, the wrong colour (grey instead of black) and no instructions in the kit. I also had to keep chasing them for an eta. The quality of the product is good though”

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Posted 11 months ago

“A great experience from website”

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Posted 11 months ago

“My order was processed really fast and efficiently, with constant communication and updates on the status of my order. Product arrived , was securely packed and I am very happy with my resistance bands/loops.”

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Posted 11 months ago

“Good communication and updates via text when machine was delayed from whole-seller.”

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Posted 11 months ago

“Excellent service and very helpful. Some stock was not avail for pick up but they organised delivery foc which was really quick. Thank you very much. Highly recommended.”

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Posted 11 months ago

“I purchased some gym equipment to help recover from an injury. The website is very easy to use. I was surprised how quickly the equipment arrived as I live in a regional area not a Sydney suburb. Many thanks.”

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Posted 11 months ago

“An excellent product, that far exceeded my expectations with excellent customer service and delivery timeline. Harry was a pleasure to work with, he gave great advice and follow up on our purchase… 10/10 and very satisfied.👌”

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Posted 11 months ago

Gym Direct is rated 4.4 based on 1,877 reviews