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Hana
The only brand that can lose a $300 order for good. I'm your customer, not your sponsor. My friend and I made these huge orders on the same day, from the same street, only a few hours apart. She got her package delivered full, within 5 days. Mine, on the other hand, was fulfilled 10 days after hers and in the end, got completely lost. I have also contacted the delivery service and they said, the package never came to them! SO Gymshark?! Can you imagine how can a package with 26 goods in it got lost in space? It is not like I have ordered a pair of leggings and one crop top. When I reached out to them, I had to wait for the answer 7 days just to find out, my $300 Christmas presents somehow disappeared. Great news Gymshark, thanks a lot. As a refund, I was offered a gift card in the value of the "sold out goods", because of course, in a meantime some things I have ordered got out of stock. You can count how many things you can buy at Gymshark for a $100 gift card, right? 2 instead of the original 6, just to clarify this. I'm the patient type of customer, always replying nicely. But this is too much. Anyways, take my advice. If you do not want to lose money and all the joy from workout clothes, do not shop at Gymshark. And another thing - do not provide Black Friday sales if you are not capable of delivering your promises.
2 years ago
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Gymshark has a 1.8 average rating from 158 reviews

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