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Dawn Crump
This company has taught me an expensive lesson; never do business with a company that has no; 1. Phone Number 2. Direct e-mail address 3. Live Chat By far the worst customer service I have ever encountered. I purchased an order on November 30, 2021. My order was shipped and delivered by a carrier I have never heard of ( Axlehire or Radial) however, I did not receive my package. It was either delivered to the wrong address or never delivered at all, however, I can not reach "GymShark" It is now December 25, 2021, and their website is still talking about delays due to "Black Friday" ....Really...What a joke. I will NEVER order from this company again and if you don't mind giving away your hard-earned money, I suggest you think twice. I filled a claim with my credit card company but it will take some time. GymShark you should be ashamed of yourself! With the business I'm sure your getting, you should know by now; customer service can make or break you. I'm just one person, however, had I done my due diligence first I wouldn't be on the list of unsatisfied customers.
2 years ago
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Gymshark has a 1.8 average rating from 158 reviews

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