I ordered from Gymshark on their black Friday sale. I understood it would take a while to get here, which is fine. My issue was they didnt include a phone # with the order so the shipping company had no way to contact me and immediately returned to the company. Gymshark has no pickup point in case of no delivery. Customer service is non-existent. I emailed, messaged on social media and all I could get was bots with standard questions/answers unrelated to the issue. This seems to be a common issue. I loved the gear I eventually received but will not order again based off this. Nobody should spend their hard earned money on a company where they may not receive the order and have basically no customer service.