THIS BUSINESS DOES NOT CARE ABOUT IT’S CUSTOMERS ONE BIT. Their customer service is chat or email communication consisting of unhelpful, terribly basic copy-and-paste responses. They are HORRIBLY INCOMPETENT when it comes to shipping items. They sent one of my orders to the wrong state, sent me damaged items more often than not (the most recent one had a huge hole right in the crotch), sent me an order in which somehow just one of the items was soaking wet and covered in MOLD (??!!!), and most recently sent me nothing but AN EMPTY UNSEALED BAG. Upon contacting customer service they refused to do anything to make this right. I am tired of all the headache and will no longer be purchasing from this company. They have proven beyond a shadow of a doubt that they couldn’t care less about customer satisfaction.
10 months ago
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