My Husband Purchased a cluster ring just over two years ago I had to take it in as small diamond came out was repaire only to fall out again 4 weeks ago only to be told I can't pay to have the one diamond fixed as it comes in a package at £250 in 50 year's that I have shopped in H /S I have never had problems with my diamond rings I can only put it down to buying cheap materials and work is not being done properly we'll I'm very sorry but they have just lost a loyal customer I will also be passing my views onto my Family and friends I now have to collect my ring and take it to another Jewellers to fix it 😡