"CONGRATULATIONS" ( SARCASM ) H. SAMUEL -AS I AM A SEVERELY DISABLED WAR VETERAN ( 90% DISABLEMENT PENSION ) I ORDERED A PAIR OF EARINGS ON 18TH DECEMBER 2019 PAYING EXTRA FOR 24HR DELIVERY - IT IS NOW 24TH DECEMBER AND I STILL DONT HAVE THEM!!!!!!!!! I HAVE BEEN FORCED TO HAVE MY WIFE GO TO LOCAL STORE TO COLLECT THE ITEM!!!!!!!!!!! DESPICABLE SERVICE!!!!!!!!! CONSTANT REPEATED LIES FROM COMPLAINTS "unable to get access" - COMPLETE LIES!!!!!! - ONE COULD EASILY PARK AN ARTICULATED LORRY OUTSIDE!!!!!!! "no-one in" - COMPLETE LIES!!!!!!! AS I HAVE SAID BEFORE I AM SEVERELY DISABLED / HOUSEBOUND!!!!!!!!!!!