I had always heard great reviews from friends about HAFELE products and we shifted from our gilma cooking range to a fancy white Hafele one in 2019. We started having minor issues within 3 to 6 months of buying it. Due to covid the issues went unattended and finally for last 10 days 3 of the burners are not working and we are getting food cooked elsewhere. Repeated calling and trying to get a solution has not helped. They are asking us to pay for new burners when to start with we seem to have got a defective product. No one answers your queries and repeated calls to the head office has also not helped.