I tried the Gray Hair Reversal for a few days until I realized that it does not hold up during a Cardio workout and it stains pillow cases. It was literally dripping down my face. When I messaged and asked to send the product back the reply was: We do process refunds for circumstances that are out of our hands such as: allergic reactions prompted by pollen allergic skins or received damaged packages and other considerations our Subject Matter Expert sees fit. It is definitely not a"30 Days Easy Return Policy" . I responded stating that I didn't need the money that wasn't not my point in reaching out, I just wanted to return it and tell the company what had happened when I used the product. I received a generic response stating that my refund was still denied. I would not recommend buying this product or even dealing with this company since they truly do not care about there customers or even stand by there return policy.