Most of the products worked as described. I liked the keratin treatment and the hair growth worked well for hubby. His hair is looking thicker and he said he’s noticed less falling out. I however did not like the anti-gray hair color restoring treatment. At left my hair sticky, stained countertops and towels, and I did not see any change in the new growth. Another issue is their return policy. I ordered some items and the shipping was taking too long so I canceled it, but didn’t receive a refund. I contacted customer service and they said it can take up to 10 business days. Over 10 business days passed and still no refund. I contacted customer service and they said they needed more time. Felt like they were delaying so I’d forget. A few more days past, still no refund. Only reason I got a refund was I filed an action with my credit card. Funny they immediately charged, but not issue refund.