Avoid Bridgend Halfords autocentre. 20 miles from where I live. I booked my van in for replacement brake pads. I turned up at 8.55am as requested, I went to book my vehicle in and asked what time it would be ready, they said that it "might " be ready at the end of the day as they were short staffed but only if they're supplier had the correct parts ??? .When I explained that I was 20 miles from home and had nowhere to hang around for 9 1/2 hours with there being a chance that my vehicle might not be ready, they offered to do a free brake check and arrange for me to bring the vehicle back another day ??? I walked out , phoned customer complaints and was offered 10% off the cost of repair. Seeing as I have Brakes for life , they actually offered me 10% off something that's free??? The manager of Bridgend autocentre then phoned me to complain that I had complained about them ??? Area manager supposedly is looking into it but I've heard nothing !!!