Halfords Autocentres Reviews

Name: Halfords Autocentres
Rating: 1.86

1.9 Rating 838 Reviews

21 %

of reviewers recommend Halfords Autocentres

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1.9

Based on 838 reviews

Customer Service
Communication Channels	Telephone

Phone:

0800 037 0800

Location:

Halfords Autocentres Ltd. 7/9 Richmond Road, Olton Wharf Olton,
Solihull

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Halfords Autocentres 1 star review on 23rd April 2025

Ardrie Kleyn

Halfords Autocentres 1 star review on 26th July 2024

Andrew

Halfords Autocentres 1 star review on 29th June 2024

Mrs Helen Dehkordy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked an MOT and service combined. Got the MOT done .But had to return on Thursday 14 of May ,because they did not have a technician. Between yourself and Euro parts ,ordered the wrong air filters So they reordered ,and again it was the wrong filter So I had to take my car in on third day for the replacement filter ,which cost me time and money Then when I checked my bill .You had charged me twice for a fuel system cleaner of £19 .58 .Which im hopping for a refund. So I very disappointed. And will Not be using Halford again”

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Posted 3 days ago

“We came to halfords in Altrincham today 13 May 2026 for a battery check. The test was done and we were told the battery will need replacing. We agreed the price and had a brand new battery fitted by them. We where treated professionaly. By the staff. It was a quick job and was done with a professional way. I will always go to holfords all the time, as it was a great experience by all your fantastic machines. I would like to thank you for your service. Regards Dave Morris.”

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Posted 5 days ago

“Well, after 7 years trusting them with my cars, this was the last time of me using the Reading, Long Barn Lane branch. I don't know what has happened since last year, but it appears that little Asia is growing there where all sorts of dodgy deals seem to be going down. The MOT inspector was fine, but chatting with one of the English techs I recognised from previous visits while waiting, revealed all sorts of sordid back room deals. I asked what was going on- apparently parts and fluids were being exchanged for brown envelopes. "Isn't it all traceable?" I asked- "nah, customers have no idea what is needed for their car and they believe anything on the invoice". So we are paying for parts we don't need at this branch- which are being sold privately to staff friends. Lovely. A wheel bearing repair for £800 where the part cost just £35 and took half an hour. "Nice little earner!" Never again. Trust gone. My suggestion- get a written quote from them then go somewhere else for a second opinion. You will ALWAYS beat their price. Sorry guys, but this branch is toast. Management, you really need to investigate. Set up CCTV cameras or something.”

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Posted 2 months ago

“Car booked in for MOT and service- payment in advance. On day the staff just walked out and shut store - no signs no explanation just walked out. No one able to rebook for refund. Avoid these cowboys - I should have listened to friends who said they were terrible.”

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Posted 4 months ago

“Great. Thank great service the gentleman fix my thank really appreciate so”

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Posted 6 months ago

“Absolute shambles Brownhills service centre Simple order two new tyres. Day 1 not in stock given an appointment time for the next day Arrived on time to be told the tyres had not been ordered Blamed a colleague initially and said not it was my fault and apologised. Given appointment for next day(3) Arrived on time to be told by another person that the tyres should be arriving in about 3hrs At this point it was obvious that nobody knew what was going on and blagged their way through the day I cancelled order hope Kwik fit do better”

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Posted 9 months ago

“Good price on 4 tyres work carried out quickly but dissapointed with the e-mailed invoice saying that i needed extra work--a cv joint dust cover £143, a replacement front strur £396 a replacement top strut mount bearing £143 the bearing would haveto be removed if strut was changed any way so could esily be changed at the same time and a new one does not cost that much, for safety reasons you do not replace one strut they must be replaced in pairs, the sad part is that gas filled dampers/struts do not contain WD40 as that what was "leaking" from the strut when it was checked correctly. Would buy tyres again but ignore any thing else, just to add i replaced all the brakes and discs before my visit.”

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Posted 10 months ago

“Halfords came to my house and fitted the wrong tyre on my car. The tyre fitted wasn’t what they invoiced/ I paid for. Tonight, they were booked to come and put the correct tyre on. The tyre fitter called me 4 times during the afternoon, asking if he could come earlier, so I raced home from work. He was due at 5.15pm (originally booked 6pm - 8pm). At 5.20pm he left a message to say he wasn’t coming. Subsequently I phoned Halfords, only to be cut off. I’m absolutely livid.”

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Posted 10 months ago

“absoluty rubbish an un reliable mobile fitting service”

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Posted 1 year ago

“Absolutely blooming useless. Got the car back still hadn’t done the work on a joint as they got the wrong part. Took all day. And now the window wiper box leaks and doesn’t work.”

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Posted 1 year ago

“After two wasted visits, and three hours of waiting to do a 20 minute job, they handed the car back to me damaged.”

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Posted 1 year ago

“I’m having trouble with my car and rob and Sonia at the Luton branch we’re so supportive and very helpful,”

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Posted 1 year ago

“Paisley Halfords cancelled my MOT appt 90 mins before appt time. No availability in any other Halfords for same day. Wasted annual leave day!”

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Posted 1 year ago

“I went today with my Toyota.. it had been making screaming noises last Thursday and Friday. I booked in for a diagnostic test today…Steven greeted me and listened to my description of the car’s issues… he took the car for it’s diagnostic test, then Aaron worked on it… As a woman with car issues I want to be listened to and not treated like an idiot… Steven certainly did both of the above and I am very grateful. The Salisbury Halfords Autocentre on the Southampton road are wonderful… great customer service…. Thank you 👏”

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Posted 1 year ago

“Slow service. Time slot not kept. Potentially overcharged for a pair of ATREZ budget tyres. 12 /2/25. Grantham Autocentre.”

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Posted 1 year ago

“Great service at good prices. My local store in Great Yarmouth is so helpful.”

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Posted 1 year ago

“Cracking group of lads Anthony, John & Frank at Denton would defo use again and will use again. These are my local lads I was passing through and needed a battery urgently. I used to use the same garage years ago all the time when I lived in Denton about 10 years ago. It has now changed hands and Halfords run /own it. Had some battery issues on my small commercial van (had it 7 months no issues) with me having to jump start it the day earlier. The guy who had it before me had fitted a normal car battery on it and this wasn't;t the correct type I was advised (which was correct). Took it to Denton (used to be national tyres) & the guys fixed me up decent. We fitted a larger - the correct type battery - first off but it wouldn't register but after messing about with it traced it down to a faulty earth main cable that needed stripping back. Cracking lads really helped me out to no end and got me going again. Thanks again lads really appreciate you staying late and messing about with my van on that dark cold Thursday last minute. 10.10 impeccable service and a credit to the service station. NB for other future customers / users in my non-biased review please bear in my mind that: - These are lads are mainly fitters first and do what they can with the available equipment, knowledge and availability at what they can do at their disposal. Halfords are generally not highly trained 'coverall' mechanics / engineers to the best of my knowledge. So in light of this if there are negative reviews on here - -I haven't seen any - its probably because someone wanted a full engine rebuild using matchsticks for 2p. It doesn't work like that with Halfords service centres. For what there job description expects of them in my experience they go above and beyond to help out. Thanks again kind regards Gaz :-)”

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Posted 1 year ago

“Major service no problem,but remedial works of over £400 way to expensive. Set of 4 spark plugs £150. Front suspension wishbone and alignment. £250. Rear number plate light £25.00. Total cost £425. Small independent garage near me quoted £265.00 for all the above work. Do one halfords...”

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Posted 1 year ago

“Expert windscreen chip repair by Matt of Halfords Whitstable”

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Posted 1 year ago

“Brownhills centre - excellent service for my service and MOT. Benji and team always polite, helpful and respectful”

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Posted 1 year ago

Halfords Autocentres is rated 1.9 based on 838 reviews