First time using Halfords after buying car with Emac service plan .Booked my car in for a service over 2 weeks ago and got confirmation email that service date is today . Drove 12 miles this morning to get my car there for 8am (with wife following in her car to pick me up ) Receptionist put my details into the system and told me my date has been moved to tomorrow . I asked why I wasn’t informed and the guy just shrugged his shoulders and said they were too busy and have rescheduled all Emac services to tomorrow . Oh well me and the wife will just drive another 12 miles home then and do it all again tomorrow sorry to have inconvenienced you today Halfords when your so busy No apology no explanation totally unprofessional . Beware Emac customers you are second rate and may be pushed to the back of the queue with Halfords own customers taking priority . I have contacted Emac regarding this matter and they have offered no support whatsoever The whole thing is a customer service disaster I am washing my hands of Emac and Halfords .