Went to collect my car after mot and service. New system wasnt working to print invoice off the only way it would work if they took the 2 tyres i had replaced off. Marty who was fantastic tried ringing round to sort it out. After 40 minutes wait . He spoke to the guy who created the system who said just charge the lady and we will send the invoice via email. I was not having that as i would be paying for something i had no proof i had the work done and what if the email never came or i drove away and something went wrong with the tyres.He then asked to speak to me. I as a customer shouldnt have to speak to the person who created system so i said no. Marty finally sorted it out and was very sorry for what happened . It werent his fault but its a poor system when you cant pay gor work you have had done .
5 years ago
Halfords Autocentres has a
1.9
average rating
from
832
reviews