Lower suspension arms failed the MOT on my car. Got a phone call from the garage explaining and quoted £485 for the replacement. I told them to stand by until i got some quotes from other local garages. They all quoted around £220 for the work. I went into the garage with my quote and asked them to price match. the manager got agitated with me and made me feel uncomfortable asking for the work for a reasonable price. The quote included the parts and prices. They had chosen the most expensive parts for my car, and added ball joints in without consulting me first. I looked up the part number, and I was being charged £115 each for the parts that cost £19.45 on Euro car parts. The vehicles ball joints were fine and did not need replacing. The garage has now agreed to do the work that was originally specified.