Anonymous
Initial purchase was fine but aftercare not so. Took the bike back as the front disc brake didn't work. Was called an hour later to say the bike was ready but when I returned I was told they could fix?? They then charged for a check which would of been fine had it been fixed. They then told me that I kinked the cable fixing the brake and when I changed the cable for which they charged me for and then checked the existing one and surprise it wasn't kinked and the brake still jammed. Returned again this morning and a more competent person fixed it. The peddle was another issue as they said I had cross threaded it but it was just a burr and when cleaned off pedal fitted fine. They had said to buy a new crank pedal arm which would arrive in January. This was a Christmas present I could present to my son so had to buy alternative presents to compensate for no bike and now it works. People now days just want to always buy new where as if it was a more experienced person they would and could of repaired. Not happy.
3 years ago
Read Halfords Reviews
Halfords has a 2.6 average rating from 1,294 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial