I called into Halfords in Cromer Norfolk on Friday to collect a bike. The lady working on the till was grumpy,a smile would of been good.She called to her work colleague who was some distance from her.He didn't hear,so she shouted again across the store. He collected the bike which was bought with a cycle helmet.There was no coversation with me or with the two store assiistants. As you have to walk down a flight of steps to get to the car park,it wouldn't of been nice for the lad to offer to carry it to the car for me! Come on Cromer where is the Christmas cheer and customer service? Won't be in a hurry to shop there again.