Sorry have always had great service from halfords for generations. Visited Halfords Barrow in Furness today to buy a bike for our grandson. Needed advice and was told the man we needed was in the warehouse and would be with us shortly. Waited 15 minutes and then observed man building bikes behind counter. Presumed he was our man. Approached man and said could you give us some help and advice regarding buying bike for our grandson, we have his height age excetera, he replied you will not get it in time for Christmas and was not in the least interested. Luckily we have a bike being delivered from Tesco, but sad to end our happy asscosiation with you and bikes for generations.