Ordered 3 De-Icers on 13 Dec 22 to be collected at Halfords Store Washington the next day. Total cost of £9 was taken from my PayPal account. One hour later received an email cancelling my order. Problem is that they kept my money.
After the 30 days they give themselves in their Terms & Conditions to refund, I got in touch via chat and was assured that withing 24 hours the refund would be instigated - it was not.
One week later contacted via chat again and was assured the same - again no contact from their Refund Team.
I will now open a PayPal dispute which seems excessive for such a small amount - but they are not getting off with this daylight robbery.
2 years ago
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