bought a bike online for my daughters 4th birthday. Bike arrived on her birthday minus pedals, handlebar streamers and a broken stabilizer wheel. Took nearly two weeks to sort out (despite being told was being treated as a priority) Quite a long time for a four year old to wait !!. Several phone calls and emails, even emailed ( twice ) Ceo Jill Mcdonald who disappointingly did not bother to respond. Thought Halfords was a store that I could trust and rely on. Live and learn I guess, they'll never get my custom again not even for a light bulb
9 years ago
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