ALEX PEOPLES
Booked my car in for 14.30 for four tyres and tracking at Scarborough branch. Took time off work to get the car there and wait for work to be done. Car eventually was took into the garage at 15.45 by a youth who did not put seat covers or floor papers down and subsequently my interior was oily and soiled. Then he could not drive it ?? Eventually got it onto the lift, managed to break a brake pipe above the fuel tank although it was rotten its amazing how it happens when someone else drives it. Sorry mate your pipes burst was the reply, so when can you fix it? oh we will have to get back to you on that they are a right job to do was the reply, so car undrivable now. Well change the tyres then? yes no problem. So 2 lads changed the tyres and did the works on them and fitted the longest valve stems i have ever seen on a 4x4, great if i go in deep mud now they will catch everything in sight. Steering wheel still not straight when driving down the road. The car did stay in the garage overnight as i could not drive it home so had to get a lift home, then my mechanic came out Saturday morning to recover vehicle. Overall a bad and very unprofessional experience although the tyres were the cheapest anywhere i would never use Halfords Garages again or recommend them to anybody.
1 year ago
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