Anonymous
Went to the Sellyoak branch of Halfords and bought a bike for my son voodco monster.£800.00.paid. There was slight vibration in the peddling and not all the gears was working as they should. Asked to tale the bike and return two days after to correct the small issues. Two days further review of the faults, and was told the main wheel on the gears was slightly bent and that the part had to he ordered but would not be delivered for two weeks. Another appointment and was asked to take the bike back home. Two weeks returned to Halfords told the part was there but the fitter was away ill and only he could fit the part and ask to wait an to be informed when fitter would return, after calling every week for two weeks asked to come in again with the bike an was told the part was the wrong part and that the fitter would contact me when the right part was located.I gave up and took the bike to another place to be repaired paying an extra £60. Lets just say i would never go into Halfords again, not in two lifetimes. I could never recommend that company to anyone and would strongly advise potential customers to regard taking business to Halfords as a last resort. If you can go to timboktu chances are you’ll get better service.👎🏽👎🏽👎🏽👎🏽
1 year ago
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Halfords has a 2.6 average rating from 1,294 reviews

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