DO NOT ORDER A BIKE ONLINE THEY ARE DEATH TRAPS. Recently spent £960 on a bike. Paid extra to have delivered built and it came as bike parts in a box. No paperwork of guarantee or parts checked etc. This was a birthday present but it gets worse! We called to be advised someone would call back with a refund for the build that didn't happen and options. Never happened. Still not the worst part! We built the bike ourselves according to the instructions. My son then proceeded to ride to the local bike club and had the bike checked out by qualified technicians... now it gets bad! The handlebars were waiting to come apart. The tyres were barely pumped up. Breaks weren't responding. Gears bent and forks totally faulty! Basically had he jumped a kerb (the minimum its performance is built for) he'd be seriously injured if not dead! We took to Halfords store where the staff were very good. Sorted the bike out and were equally appalled at the 'death trap' we had paid almost a grand for! Proceeded to take it up with head office where my son's safety and their failures they valued at £50 compensation!!!!!!!!!! Needless to say we are now seeking legal advice. This cannot happen to another person!