Halfords Sutton, need to sort out their customer care. Ordered a parrot system, and fitting, told I needed an iso lead. Booked a date, was told it may change, but would be called if so. (no call) turned up, but told they cannot do, and that it was going to have to be another day,no apology, just that it will have to be another day! When I asked for area manager number, told,don't have one, and he was the manager. Offered a discount, (still no apology).decided to walk out. Received a call to offer more discount (still no apology). Told them I had lost trust in them