USELESS
I ordered a car audio system with apple play, and a reversing camera, paid £750 in advance, was given a fitting date which was nearly 2 weeks away. Turned up for fitting after getting the day off work and they hadn’t got it.So just cancelled the whole thing. Now I have to wait up to 5 days for my money back, lost a full days wages and not a very happy customer. They had all my details, email phone number etc but didn’t even let me know in advance, so I could have not lost a days pay !!
I have used Halfords for over 30 years but will not be returning even if I have to travel and is more expensive, this is not the way a large company should treat its customers. If you are going to use them I suggest you pay the smallest deposit you can, as it takes days to get your money back !!!!!!
Date of experience: 15 June 2024
1 year ago
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