Click and collect service did not work and the person I spoke to in the shop tried to tell me we had not ordered correctly, but they had taken the money from my account. The order was placed in the morning and online it said it would be available for collection in an hour, but at 5 in the afternoon it wasn’t available and they had just cancelled the service without letting us k ow and without refunding the money. Only after complaining and my 86 year old mum getting upset did someone offer a refund
10 months ago
Halfords has a
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