I bought a bike in march 2024. The new bike had very bad brakes. Usually takes a second for a bike to stop but the Halford bike needed ages to stop and I had to drag my shoes on the ground to avoid being run over by a car. Unfortunately, I couldn’t stop or even slow down on a turn and smashed my face into metal fences. However, the bike was returned and I got refunded. I asked for compensation for the scar on my face, the week of pain. Instead I got funny later from Halfords lawyer saying that the compensation could be less than the cost of the court procedure and of cost I gave up. So, don’t buy bikes from Halfords! Too costly with life reminder on your face for the experience.