Ordered a cycle to work bike through Halfords. Someone from the store called me while they were building the bike to explain that there was a scratch on the bike that they would repair and offer me £90 off as compensation. This was acceptable to me until I actually got to the store to see that the 'scratch' was actually multiple deep gouges along the top tube (not saleable in my opinion). I rejected a bike and they prepared another one for the next day. Went back to see the bike that they tried to sell me the day before was on sale for £150 off the price! To add insult to injury, when I got home, I found that the front brake was rubbing very badly on the replacement bike.