Hi, My order number is: A971B030638. I booked a tyre replacement service through Halfords and ordered four tyres with a home fitting. The booking confirmation stated the technician would arrive anytime between 8am and 8pm, so I waited the entire day — without a single update or call from them. As the day progressed and no one showed up, I had to call them myself. They assured me the technician would still come, so I kept waiting. Finally, just before the day ended, I received a call saying the driver was no longer available and wouldn’t be coming at all. I was then asked to reschedule. This was completely unacceptable. If they had informed me earlier, I could’ve made alternate arrangements with another company. But because they waited until the very end of the day to cancel, I had no other options — most places were already closed. I asked if they could come the next day (Saturday) or on Sunday, but was told they were fully booked and don’t operate Sundays. Now, I’ve been forced to wait until Monday, wasting my entire weekend just because of their poor communication and lack of professionalism. This kind of service is extremely frustrating and shows a complete disregard for customers’ time. I expected better from a brand like Halfords. I won’t be using their fitting service again.