Purchased bike for myself from Hallfords Inverness couple of weeks ago, no it wasn't cheap, however was astonished to find that having only used the bike several times today the pedal broke in half while cycling in a busy area this could have been very dangerous. Anyway proceeded to Hallfords Inverness explained what happened only to be told by the staff member "this is normal as we use very cheap plastic when assembling our parts to bikes" despite having a guarantee had to purchase new expensive pedals, which had to be fitted by myself surely a bike only a couple of weeks old should last longer with normal use, will never use Hallfords ever again either on the web or in store very dissatisfied that they act so dishonest as well as selling shoddy merchandise, be warned there are better stores with nice customer service rather than Hallfords.