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Michael Morris
I ordered a Snooper XL-G2 Speed Camera Detector and received it within 4 days.. Booked the car into a garage to have it professionally fitted, on opening the box we found no instructions on how to fit. We had to go online to find instructions and found out that a SD card had to be fitted, there was not one in the box. The garage wasted 4 hours trying to get it working and when they did it just kept showing a grey screen with arrows. Returning home I spent 3 hours trying to contact someone at Halfords even twice chatting to an on-line expert only to be cut off, totally frustrated and annoyed I contacted NPHASE International who supplied Halfords with the Snooper. The agent was excellent and understood exactly what I was saying and first of all informed me that the SD Card was now installed within the Snooper and that the Hard Wire Fitting Kit would have the correct fitting instructions. WHAT Hard Wiring Kit when buying even now on the web site there is no mention that you need to purchase a Hard Wiring Kit. However to move things on the grey screen was down to the Snooper not being Hard Wired but wired through the USB connection, OK then can I order a Hard Wiring Kit from yourselves ???????? Sorry No we are sold out !!!!!!!!!!!!!!!! You need to buy one on-line, another 3 hours of trawling through the internet, E-Bay, Amazon and all other suppliers just to find out they are all sold out and do not know when the kits will be next in the UK. So now I have a brand new Snooper which cannot be fitted as there is no Kit. Halfords please take this item off sale as without the Hard Wiring Kit with instructions it is a complete waste of money, and for me what am I suppose to do ? Wasted a full day and am totally disappointed in that I have not been able to contact anyone within Halfords.
3 weeks ago
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Halfords has a 2.5 average rating from 1,377 reviews