Took my sons Bmx bike in for repairs. Good Customer Service and Man knew what he was doing but they don't explain the costs well and I discovered later that of my £61.99 Bill, £38 of this was fitting. If Id realised this before he'd started we would have bought the products and taken them home to fit ourselves. The customer should be informed of fitting costs beforehand. just wish I had asked for a rundown before he started.
7 years ago
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