I went to Chilwell Halfords to pick up a click and collect order. No one at the checkout for ages, when a man did arrive he didn’t acknowledge me but answered the phone instead, wandered round the store to fetch something, went back to the phone conversation, and still not a word to me! Came off the phone, and finally acknowledged me standing in front of him, but not with a ‘sorry about your wait, how can I help you’ but with ‘are you alright there?’! Said in an inquisitive way as if it was odd I was stood there!! Rarely go to Halfords and won’t be going back.