Called me back 24 hours later than agreed thus went elsewhere, accidentally saving over £1,000 (50%) on the same manufacturers parts and labour - revealed to me how expensive Halfords actually is.
Desperately tried to sell me brake pads for life - I was stuck because I needed new disks and they knew I'd be forced to buy pads (having been informed it was my only option to have brakes for life).
Long term customer turned sour. Previously though Halfords was honest, now feel they are out to make a killing from a one-time sale at the expense of an enduring business relationship.
I won't be using them again except in an emergency.
6 years ago
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