I had the misfortune to attend Halfords at Crystal Peaks, Sheffield today where I was confronted by an empty store and no sign of a staff member for ten minutes, (good job I’m honest). After ten minutes a female staff member returned from outside, (cigarette break) and told me the parts Manager would arrive shortly.......another ten minutes elapsed prior to exiting the store never to return, loss of sale £229...very poor service from a High Street store in a ridiculously competitive market.
5 years ago
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