My experience with Hammond Trotter Solicitors was extremely distressing — so much so that it has taken me over a year to process what happened and finally write this review. I have never committed an offence before, nor was it ever my intention to do so. The incident that led to my case occurred during a period of extreme stress, and I reached out to the firm in a state of desperation, unfamiliar with the legal system and hoping for guidance. Initially, I was offered a warm and reassuring picture of how things might proceed. I paid £500 upfront for a written statement, which ultimately proved to be of no use and contained multiple spelling mistakes. In hindsight, I should have walked away at that point — but I was not in the right mental state to make that decision. My case was handled by a solicitor named Mark, whom I never met in person until the day of the hearing. Prior to that, our total communication amounted to less than 30 minutes over the phone. On the day of the hearing, Mark informed me — just ten minutes before entering court — that additional, more serious charges had been added and the case would be moved to Crown Court. When I asked why I hadn’t been told earlier, he admitted he had known since the previous week but chose not to inform me because he believed “it wouldn’t have made any difference.” I was advised on the spot to plead guilty to all charges. There was no discussion of my mental health at the time of the incident, nor did Mark seem to have any understanding of my background or circumstances. At one point, the judge asked whether I could understand what was being said in court — presumably because my name didn’t sound British. Rather than advocate for me, Mark simply looked at me for confirmation. I had lived in the UK for 15 years by then and held a management position. At the end of the brief hearing, Mark rushed off without giving me a chance to ask questions or discuss any possible defence. I was left standing alone, confused, and deeply disappointed. If you are not British, or if you are vulnerable in any way, I strongly urge you to look elsewhere for legal support. My experience was not only unprofessional — it was traumatising.