I wouldn't trust the positive reviews here, or the weirdly positive overall score... you'll want to look further into this company before you spend any money with them. It looks like there are a lot of fake reviews posted. We had a closet installed in November, and the whole process was a nightmare... The initial appointment measurements were incorrect... The survey was also completed incorrectly... Which left the fitter to try and make it work within the timeframe given by Hammonds. The materials are not at all what we'd expect for being charged £10K for the whole project. There is very little real wood, in spite of what we were told in the sales appointment, and most of turned out to be composite. I have contacted Hammonds several times via both email and phone and they have not ever contacted me back to discuss any of the issues we had, or made any effort to ensure we were satisfied with our order.