Shambolic after care/ guarantee service I would warn anyone buying Hammonds furniture that the after care service is shambolic. I've bought from Hammonds multiple times over the last 7 years however the first issue I've had has been met with appalling service. I called about some cracks on a door and had surly service and was told someone from would call me back after I sent in photos but warned me it could take 3-4 months to get a new door fitted due to lag time in fitters. I immediately sent photos but after 2 weeks no call back. I chased 2 weeks ago, still no call back. It would be nice to know the alleged 10 year guarantee actually counts for something but struggling to see any evidence of that so far!!