Hammonds are a dreadful organisation. They sold be a bedroom last April, a year on I am still with imcomplete room, wrong drawers, wardrobe to shallow to hang clothes, mirror bigger than the wall it was meant to hung on and numerous offensive calls, visits and threats., They have no intention of doing the right thing. They have no complaints procedure, they just out you back to the people you are complaining about. Worst still they have no concept of GDPR and don't think its an issue sharing other customers details (names/addresses/bankdetails). The regulator needs to investigate them and shut them down